Service Coordinator
Head Office, Auckland | Full-time, Monday to Friday
Are you someone who loves solving puzzles—seeing both the details and the big picture? Do you thrive on keeping things organised, connecting people, and making a real difference in your community? If so, we’d love to hear from you!
Royal District Nursing Service (RDNS NZ) is a trusted not-for-profit provider of home and community services across Aotearoa New Zealand. We are looking for a proactive and organised Service Coordinator to join our supportive Operations team at our Head Office in Auckland.
About the Role:
As a Service Coordinator, you will play a vital role in coordinating and managing rosters for clients and support workers across the country. This is a busy, varied role where your organisational skills, problem-solving ability, and people-first approach will shine.
You’ll be responsible for:
- Creating and managing rosters (short, medium, and long term, including leave management).
- Building and maintaining positive relationships with clients, support workers, and internal teams.
- Ensuring rosters meet client needs while aligning with sector legislation.
- Providing non-clinical communication and support for workers and clients.
- Managing administrative and operational tasks as needed.
About You
We’re looking for someone with healthcare or homecare experience and strong communication and organisational skills.
You’ll bring:
- Excellent verbal and written communication skills.
- Strong planning, organisation, and prioritisation abilities.
- A keen eye for detail and confident decision-making.
- Experience in scheduling/rostering within the homecare or community sector (preferred).
- The ability to work effectively in a fast-paced environment.
- Confidence in building positive relationships with colleagues, clients, and contractors.
- Strong computer literacy and the ability to pick up new systems quickly.
- Self-management skills to organise and prioritise your workload efficiently.
Why Join Us?
- Comprehensive induction and ongoing training.
- Career growth and professional development opportunities.
- A warm, supportive team culture where your work is valued.
- The reward of helping people live their best life in the community.
- Free parking on site.
- Convenient Penrose location.
How to Apply
If you’re ready to use your skills to make a meaningful impact and be part of a supportive team, we’d love to meet you.
Apply now and help us support communities to thrive! For additional information, please email Binh via bnguyen2@rdns.org.nz
Applications for this role will take you to the advertisers site.