Client Support Specialist - Fixed Term
About the Role
You’ll be the first point of contact for our valued clients – coordinating bottling, labelling, packing, and despatch requirements, managing production details and post-run invoicing, and working closely with our Production and Warehouse teams.
This is a busy, varied role that’s perfect for someone who enjoys building strong relationships, solving problems, and keeping everything running smoothly.
Hours: 8:00am – 4:30pm Monday – Friday (part-time hours available)
What you’ll be doing
- Act as the first point of contact for a portfolio of clients.
- Build strong relationships and follow up to ensure a great client experience.
- Coordinate production requirements, liaising with internal teams to meet client needs.
- Track orders, resolve issues, and keep clients informed every step of the way.
- Maintain accurate records, systems, and invoicing.
What we’re looking for
- Strong organisational and time management skills – able to juggle multiple tasks.
- Previous customer service, administration, or logistics experience (FMCG or production experience is a bonus).
- Excellent attention to detail and strong computer literacy.
- Must be a New Zealand Citizen or Resident.
This is a dynamic role with many touchpoints across the business – being adaptable, proactive, and solutions-focused is essential!
What we offer
- A fixed-term role until December 2025 – great experience in a leading wine industry employer.
- Options for part time or school-friendly hours
- A supportive team environment, passionate about quality, sustainability, and great service.
About WineWorks
WineWorks is a passionate and driven team of experts supporting New Zealand wine to shine. With plants in Auckland, Hawke’s Bay, and Marlborough, we provide our country’s winemakers with world-class technology, expansive facilities, and exceptional services.
We’re also sustainability focused – committed to minimising our impact on the environment and climate.
Apply Now!
Click apply or wineworks.co.nz/careers and submit the online application form with your current CV.
Find out more about us at www.wineworks.co.nz.
Applications for this role will take you to the advertisers site.
