Senior Parts Consultant
CAL>Isuzu is New Zealand’s largest Isuzu truck dealership, with branches across Northland, Auckland, Hamilton, and Tauranga. Our continued success is driven by a strong focus on development, performance, and investing in our people.
We are seeking an experienced Senior Parts Consultant to join our team. This is an excellent opportunity for a skilled parts professional ready to step into a senior position, supporting both the team and wider business operations.
About the Role
As a Senior Parts Consultant, you will play a key role in the day-to-day running of the Parts Department. You’ll support the Parts Manager, help mentor team members, and ensure a high level of service is consistently delivered to both internal and external customers.
Key Responsibilities
- Provide expert parts advice and support to customers and workshop staff
- Process parts sales across phone, email, and front counter (retail and trade)
- Assist with inventory control, stock management, and ordering
- Support the Parts Manager with daily operations and team coordination
- Mentor and guide team members
- Ensure accuracy in parts interpretation, invoicing, and dispatch
- Contribute to continuous improvement of processes and performance
About You
You’re an experienced Parts Consultant ready to step up, or already operating at a senior level. You thrive in a fast-paced environment and take pride in delivering excellent customer service.
You will bring:
- Strong experience in parts sales, ideally within automotive or heavy transport
- Sound knowledge of parts systems and inventory processes
- A high level of accuracy and attention to detail
- Confidence in dealing with a wide range of customers
- The ability to support and guide others in the team
- A proactive, hands-on approach with strong problem-solving skills
- Excellent communication and organisational skills
What We Offer
- Competitive remuneration based on experience
- Ongoing training and development, including Isuzu-specific programmes
- Opportunities for career progression within a growing organisation
- Medical insurance through Southern Cross
- KiwiSaver contributions
- A supportive, team-focused culture
- Long Service Reward Programme
- Monthly team lunches
- Active social club
- Birthday gift
- Free parking
Applications for this role will take you to the advertisers site.
