Relief Assessment Professional - Food Security Service

Listed 13 days Ago
Auckland City Mission
Non-profit - Social Services

Our Mission

Together we stand with those in desperate need.

We provide immediate relief and pathways to enable long term wellbeing.

Food Security Service 

Our commitment to those in desperate need has meant that the Auckland City Mission has provided support with food through our Food Bank Services since the mid-1980s, one of the first of its kind in the country. Over the years the demand for this service has steadily increased and in the last number of years it has grown exponentially. 

This service seeks to lead the Mission’s vision of an Aotearoa that is Food Secure for all. We understand that food insecurity is driven primarily by inadequate income and therefore requires us to challenge and disrupt the current economic and food systems. This is done in relationship with our national and regional partners, most notably Kore Hiakai, Auckland Council, government partners (including health) and varied food growers, producers, distributers, and food bodies. 

We are conscious that whilst food is not what will change the reality of food insecurity, people who are food insecure do need food until the reality of a food secure nation can be realised. As such we seek to distribute food in mana enhancing ways, whether through our own food bank, in partnership with others, most particularly Manukau Urban Maori Authority and Papakura Marae or our own Foodlink Programme were we distribute large amounts of food to other food distributors. 

The Role

In this casual/relief role you will conduct phone and interview assessments to determine initial needs for emergency assistance such as food parcels and identify the core issues which have led someone to seek our support. The Food Security team play a pivotal role in providing emergency food support to individuals and families in crisis, as well as assisting with assessments for agencies such as the Ministry of Social Development. They also offer internal referrals and provide external referrals to other appropriate service providers, such as budgeting services. You will need to have the ability to work efficiently under pressure, "think on your feet" and be able to engage well with a wide range of people including those with challenging behaviours. 

For this pivotal role within the Mission, you will essentially need:

  • Relevant experience and/or a qualification in Social Services, Mental Health, Community, Counselling or Family Therapy
  • Excellent communication and interpersonal skills
  • Competent computer skills
  • Be physically fit to give out food parcels
  • Flexibility around picking up shifts on a casual basis
  • Have eligibility to work in New Zealand

This role is being offered as a casual position to act as a Relief Assessment Professional, picking up shifts to support the team. 

If you are committed to using your skills to help our community, then we'd love to hear from you. To apply please provide a cover letter and CV. Auckland City Mission offers broad career opportunities in a supportive environment, including external supervision and opportunities for skill development. 

Our Values 

Manaakitanga
Manaakitanga is behaviour that acknowledges the mana of others as having equal or greater importance than one's own, through the expression of aroha, hospitality, generosity and mutual respect. 

Manatika (Justice)
Committed to equity, and seeking dignity for all we will fearlessly advocate with and for those who are going without. 

Rangapū (Partnership)
Firstly, the Auckland City Mission recognises the principle of partnership within Te Tiriti O Waitangi.
Secondly, our commitment to partnership stems from a belief that manaakitanga, equity and social justice need to be pursued both within partnerships and through them. For us partnership is characterised by mutual trust, integrity, respect, transparency and commitment.

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