Housing Keyworker - Kaimahi Mataamua ā-Whare

Listed 2 hours Ago
Auckland City Mission
Non-profit - Social Services

Housing Keyworker - Kaimahi Mataamua ā-Whare

About the role 

The role of Housing Keyworker provides daily support within Auckland CBD and surrounds to people needing social services support. 

Housing key workers provide support and coordination to create accessible pathways into health, housing and other social services. To do this effectively you will need to understand and demonstrate the Housing First and Tāiki principles and utilise these to guide your practice. 

Housing Keyworkers provide services to individuals and families in a variety of settings, the majority of which will be in either emergency housing placements and/or permanent housing settings. 

We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work. 

What you will be doing

  • Ensure service expectations are established, and they are well-informed about the Street to Home service intention and purpose. 
  • Build relationships that provide consistent engagement with whānau in a planned and coordinated way. 
  • Be competent and confident in the delivery of outreach and case-management to people experiencing homelessness and/or housing instability. 
  • Respond to outreach notifications within designated timeframe. 
  • Use Street to Home assessment framework to understand whānau needs and inform.

What we are looking for

  • Relevant tertiary qualification in Social Work or health Science is preferred and/or equivalent experience. 
  • Capacity to demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Mana Tika, Mana Ōrite.
  • Previous experience working with clients who have complex needs including trauma, mental health, addiction, poverty and homelessness. 
  • IT skills, including database. 
  • Full clean New Zealand Drivers licence.

We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.

What we offer 

  • Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.
  • Access to EAP & external supervision.  
  • “Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.
  •  Tangihanga leave. 
  • Access to sick leave from your 1st day of employment.
  • Ongoing training and development. 
  • Staff discounts at Auckland City Mission Op Shops and Pharmacy.
  • Access to low cost, fresh produce through the Mission Grocer. 
  • Convenient access to public transport and discounted parking options. 
  • Opportunities for career progression within the Mission. 

About the Organisation 

Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.

With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite. 

We believe in people, collective responsibility, and hope - and invite those who share our values to join us.

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Applications for this role will take you to the advertisers site.