WAREHOUSE-TERMINAL SERVICES ADMINISTRATOR

• Full Time
• Application Closes 23 Jan 2026
• Hawkes Bay - Napier
• Office and Administrative Support Worker

At Napier Port we are clear about our purpose: Together, we build a thriving region by connecting our customers, people and community to the world. We understand our role in the region and within the national supply chain network. We know that by supporting a thriving regional economy, and by actively growing regional outcomes, our community, our customers and our shareholder’s benefit.

We are currently seeking an administrator to join our Warehousing team on a permanent basis. The Warehousing team is responsible for handling pulp and timber cargo and container packing operations. 

About the Role:

The Warehouse/Terminal Administrator, reporting into the Operations Supervisor - Warehousing, provides coordination and administrative support to the Warehouse and Terminal Services team to ensure efficient and effective service delivery for our customers. This role plays a key part in supporting our Warehouse team by managing accounts, maintaining strong customer relationships, and providing administrative assistance to the Operations Supervisor.

Key responsibilities:

• Plan for shipping requirements, resolve day to day issues, and provide responsive service to customers and internal stakeholders.
• Tallying, data management and regular stock takes; maintain accurate records and reporting. 
• Administration: Raise purchase orders, process invoicing and reconciliations, and keep data clean across our systems.
• Vessel administration & support: Create and maintain vessel records, manifests and related documentation; coordinate with terminal planning/logistics as needed.
• Maintain and administer billing (contracts, invoicing, checks) in line with established procedures. 
• Import/Export documentation. 
• Support the continued integration and use of Navis N4 and related portals (EDI/VBS/Import Portal/export pre advice). 
• Provide timely support to operating teams as issues arise; help drive operational delivery and customer value.
• Champion health and safety; identify opportunities to improve procedures and practices.

About you:

• Experience in administration and customer service (transport/shipping/logistics experience an advantage).
• Strong IT skills, with proficiency in Microsoft Office; exposure to Navis N4, EDI and VBS portals is an advantage but not essesntial.
• Clear, professional communication, both written and verbal, and strong relationship skills.
• Excellent time management, with proven ability to prioritise, maintain accuracy and meet deadlines in a dynamic environment.
• This role requires a minimum of 40 hours over a 7-day period including both day and afternoon shifts, as well as ad hoc weekend shifts. Flexibility around hours is essential.

Applications close: Friday 23rd January 2026. Note: You must have current eligibility to work in NZ.

To apply: Submit your CV and a brief cover letter via SEEK, TradeMe, or the Napier Port website.

Disclaimer: At Napier Port, we value diversity and are committed to creating an inclusive workplace where everyone feels respected, supported, and able to contribute their best. We welcome applications from people of all backgrounds, experiences, and perspectives. If you require any adjustments during the recruitment process, please let us know.

Napier Port does not accept unsolicited agency resumes. Napier Port is not responsible for any fees related to unsolicited resumes