Visitor Sales Supervisor

Listed 3 hours Ago
Zealandia Te Mara a Tane
Retail

Position Information 

Zealandia Te Māra a Tāne is seekinga highly organised and people-focused Visitor Sales Supervisor to support the Visitor Sales Manager in leading a small team responsible for delivering excellence in customer services and sales to all visitors to Zealandia. Key responsibilities include managing the day-to-day operations of the Visitor Sales Team when the Visitor Sales Manager and 2IC are not rostered on, delivering high quality customer service to 100,000+ visitors per annum and 15,000+ members, ensuring that sales targets for tours and membership are achieved, assisting with the management of the retail store, ensuring biosecurity arrangements are managed and mentoring and training of staff within the Visitor Sales Team. 

This is a permanent part-time role, working 8 hours per day across Saturday, Sunday, and Monday.

About you

  • Confident communicator with strong customer focus
  • Sales-driven with a proactive, can-do attitude
  • Team player who can also self-manage effectively
  • Professional presentation and attention to detail
  • Strong admin and computer skills
  • Retail or customer-facing experience preferred

Why join Zealandia?

Zealandia Te  Māra a Tāne is a not-for-profit organisation that has transformed nature in  Wellington. We have a 500-year vision of restoration, and by joining our team  you will become part of a group of people who are committed to creating real  change. We have an incredible team culture, with outstanding staff and  volunteer satisfaction results.

We offer:

  • Free staff parking
  • Employee Assistance Programme
  • Free Zealandia tours + family discounts & membership
  • Staff discount in the onsite shop
  • Onsite café
  • Retail discounts across Wellington
  • A strong focus on staff wellbeing and team culture

Please refer to the Position Description for a full list of responsibilities.

Questions?

For any enquiries about the role, please contact:
bridget.swift@visitzealandia.com
+64 4 920 9213

We’re reviewing applications as they come in, so don’t delay. Please note we may shortlist and interview candidates prior to the closing date of Sunday, 26 July 2026.

Applications for this role will take you to the advertisers site.