Village Administrator and Operational Coordinator
Mō te tūraka | About the role:
We are seeking an organised, people‑focused administrator to support the smooth day‑to‑day running of Peacehaven Retirement Village. This varied role provides high‑quality administrative and operational coordination across the resident lifecycle, including Occupation Right Agreement (ORA) processes, records management, communications, reporting and village meetings.
You’ll be a key point of contact for residents and their whānau, delivering warm, professional service and helping create a safe, welcoming and well‑run community. This role suits someone with strong attention to detail, excellent communication skills and a genuine commitment to supporting positive resident experiences.
You'll join PSS at an exciting time, contributing to the Peacehaven Village redevelopment, a genuine opportunity to make your mark and help shape the future of our retirement living.
We welcome applications from candidates interested in either full-time or part-time hours, flexibility will be available for the right person.
Ngā kawenga | Key Responsibilities:
- Coordinate day‑to‑day village administration and operations to ensure smooth, compliant and efficient delivery.
- Facilitate end‑to‑end resident administration, including ORAs, records, transfers and terminations.
- Act as a key point of contact for residents, prospective residents and whānau.
- Maintain accurate village records, prepare reports, and support audits, AGM preparation and statutory requirements.
- Coordinate village communications, meetings and activities that enhance resident experience and community connection and resident experience.
Ngā pūkenga | What you will need to be successful:
- Strong administration and coordination skills, with the ability to manage multiple tasks accurately.
- A warm, people‑centred approach and a genuine commitment to excellent customer service.
- Clear and confident communication skills, both written and verbal.
- Confidence using digital systems and maintaining accurate, confidential records.
- A proactive, collaborative mindset and the ability to work well as part of a team.
Mō mātou | About us:
PSS is a Charitable Trust and Southland’s largest social service and aged care provider. At our heart is our commitment to those in our care and in our teams, to cultivate a community where individuals are empowered to leverage their unique strengths, feeling included, truly valued and safe.
Within our organisation, we have two service divisions – Family Works and Enliven, our strength lies in the passion and dedication of our team of over 400 people, working together to make a meaningful difference every day.
Enliven is dedicated to the well-being of the elderly, where we provide retirement living, residential aged care and community support across our Southland care homes. Because we care, our vision is a community where all people can make the most of their strengths, feel included, valued and safe. To bring this vision into reality, we serve the community by assisting and encouraging people facing life's challenges. We provide a range of services in response to the changing needs of individuals and whanau in the wider community of Southland.
Embark on a journey with us, where your contributions can truly impact the lives of Southland’s people, embrace the vibrant cultural diversity and storied heritage of our organisation, it’s the fusion of past and present that defines our uniqueness and shapes our tomorrow.
Why you'll love working here:
- Opportunities for personal and professional growth
- A supportive environment for achieving work-life balance and competitive wages
- A values‑driven organisation committed to excellence and innovation
- A team that genuinely cares about you and your whānau
- Enjoy discounts and offers across a range of goods and services!
Me pēhea te tuku tono | How to apply:
If you enjoy a people‑centred role where your organisation and care make a real difference, we’d love to hear from you. Apply now to join our Peacehaven Village team.
Please note that applications will be reviewed and interviews may be held prior to the closing date, so early applications are encouraged.
Please note to be considered for this role you will need to have the right to work in New Zealand. Pre-employment checks may include a criminal history check.
Applications for this role will take you to the advertisers site.
