Vehicle Costing Clerk

• Full Time
• Application Closes 09 Apr 2026
• Northland - Whangarei
• Customer Service Representative

Northland Toyota is seeking a Costing Clerk to join our professional and friendly team.

This role plays an important part in ensuring the smooth operation of our service department. Acting as the key link between our workshop technicians and front desk team, you will be responsible for accurately costing repairs, preparing invoices, and ensuring that all completed work is clearly documented and communicated.

You’ll work closely with technicians and service advisors to ensure invoices are accurate, quotes are correctly prepared, and customers receive clear information about the work carried out on their vehicles.

This role suits someone who enjoys structured administrative work, pays close attention to detail, and takes pride in producing accurate, well-presented documentation.

Key Responsibilities

• - Preparing accurate invoices for completed workshop jobs prior to customer collection.
• - Ensuring invoices correctly reflect the work carried out by technicians and align with any quotes that have been provided.
• - Translating technical workshop information into clear, customer-friendly descriptions.
• - Producing quotes for recommended repairs in accordance with internal guidelines.
• - Ensuring pricing is correct and reflects any applicable discounts, contracts, or service plans.
• - Communicating with technicians and service advisors regarding job progress or changes.
• - Updating job cards and internal systems to ensure accurate records are maintained.
• - Contacting customers when required to confirm additional work or advise of delays.
• - Monitoring open jobs to ensure they are finalised within appropriate timeframes.
• - Handling phone calls, emails, and internal enquiries related to workshop jobs.

 About You

• - Strong organisational skills and the ability to prioritise a constantly changing workload.
• - Able to remain composed and effective in a busy environment.
• - You enjoy structured administrative work and take pride in producing accurate invoices and documentation.
• - Excellent attention to detail and accuracy.
• - Strong written and verbal communication skills.
• - Comfortable working closely with technicians and service advisors.
• - Previous experience in administration, invoicing, or the automotive industry is an advantage.
• - Full New Zealand driver’s licence preferred.

The successful candidate will be organised, reliable, and able to work independently while maintaining a high level of accuracy. You will play a key role in supporting the workshop team and ensuring our customers receive clear and professional communication regarding their vehicle servicing.

If you are interested in this role, please send an up-to-date CV and cover letter via the online application form. When applying, please include a short note explaining why this role interests you and what experience you have with administration or invoicing.

Unfortunately, we are not accepting applications from offshore at present. If you reside outside New Zealand or do not already have the right to work here, we regret that we cannot consider your application.

We will review all applications regularly and reserve the right to close the advertisement before the end date.