Zealandia is looking for a highly organised and detail-focused Tours Administrator to support the Tours Team in the coordination and delivery of our commercial tour products. This role involves assisting with guide rosters and roster gaps, managing tourism bookings, supporting the delivery of guided tours, and providing general administrative support across teams.
The ideal candidate will have excellent written and verbal communication skills, solid computer literacy, and a good understanding of Wellington’s tourism and hospitality sector. You’ll be comfortable working independently at times, enjoy working with others, stay calm under pressure, and be confident engaging with a range of stakeholders. Experience as a Zealandia tour guide is desirable but not essential, and a proactive, improvement-focused mindset is encouraged.
This is a permanent part-time position, working 32 hours per week. You will need to be able to work the following roster: Sunday 9am-3.30pm, and Monday to Thursday 6.5 hours per day, with a start time of 8.30am or 9am.
Why work for us?
Zealandia Te Māra a Tāne is a not-for-profit organisation that has transformed nature in Wellington. We have a 500-year vision of restoration, and by joining our team you will become part of a group of people who are committed to creating real change. We have an incredible team culture, with outstanding staff and volunteer satisfaction results.
We also have a number of perks that make Zealandia a great place to work;
- We have flexible working options.
- Free staff parking in our overflow carpark.
- Free access to Employee Assistance Programmes.
- Access to free Zealandia tours for the staff member, discounts for family members, and access to a family membership.
- An easy place to get all your birthday presents, with a staff discount in the Zealandia shop.
- A great onsite café.
- Access to discounts in various retail outlets across Wellington.
- A significant focus on staff wellbeing.
- Access to the world’s best place for walking meetings.
Please see Position Description for a full list of responsibilities.
Questions
Please email sally.attfield@visitzealandia.com or phone 64 4 920 9213 ext 247 for any questions about this role.
Closing date Monday 18 May 2026