Tenancy Officer | Property Manager
About us
Te Taiwhenua o Heretaunga is a Ngāti Kahungunu mandated, kaupapa Māori values-based health and social services organisation providing services to our community along the East Coast of the North Island. Our health, social, education and community development teams have been working successfully for whanau for over 36 years.
About the role
The role of Tenancy Officer will oversee a portfolio of tenancies that may include Transitional Housing and Motels, temporary tenancies owned or leased by Te Taiwhenua o Heretaunga, and long-term tenancies.
You will carry out property inspections, manage lease documentation, monitor tenant financial payments, manage turnover, and organize maintenance and repair work when required and make sure the properties are up to standard.
You will manage all tenancy responsibilities with the tenant while also having a social focus of sustaining tenancies and ensuring tenant wellbeing. You will work in collaboration with our housing navigation teams to achieve the goal of long-term, sustainable housing for whānau.
We are looking for supportive and empathic kaimahi that have excellent community networks, an understanding of whanaungatanga, and the ability to connect and communicate effectively with whānau.
Ideal applicants will demonstrate:
- Experience in managing a portfolio of tenancies in the community or private sector
- Familiarity with Housing NZ and Ministry of Social Development processes
- Great people skills and ability to build rapport with people from diverse backgrounds
- Ability to work calm under pressure and manage difficult client interactions
- Excellent time-management and organisational skills
- Excellent report writing and documentation skills
- Proficient in Te Reo and tikanga practices (and/or open to learning)
- Effective time management skills and the ability to meet deadlines
- A current clean, full driver license
If you’d like to be part of this kaupapa and you have what it takes to become a Tenancy & Property Maintenance officer in the Tenancy team, we’d love to hear from you.
Our Benefits
We offer a warm whānau focused work environment with a wide variety of benefits.
- Kaupapa Māori organisation
- Regular Kapa haka and waiata
- All staff meeting and Karakia every morning
- Life insurance
- Health insurance
- 5 weeks annual leave
- Birthday leave
- Workplace wellness programme
- Days earnt off work
- Fun staff activities
- Free Parking
- Ngakau Aotea training
- Workplace development
This role is a permanent, full time position, Monday to Friday 8.30am to 5.00pm.
Please attach a CV and a Covering letter telling us about yourself with your application.
Applications close Monday 29 July, but don't delay as we will be progressing applications as they are received
Applications for this role will take you to the advertisers site.
