Tenancy Manager - Kaihautū Mataamua Rīhi Whare Noho
Tenancy Manager - Kaihautū Mataamua Rīhi Whare Noho
Fixed term contract - Maternity Leave Cover - August 2026 - July 2027
About the role
Tenancy managers deliver end to end tenancy and property management services across an allocated portfolio of properties with the goal of enabling sustained housing solutions for tenants. Key to the role is to ensure the service complies with relevant legislation. This role is not responsible for the provision of social services which are delivered by Auckland City Mission but liaises and works closely with the social services teams to support sustainable tenancies. We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment.
Duties
- Deliver effective end to end tenancy management services across the portfolio properties.
- Assess applications and select tenants in accordance with policies and values.
- Allocate properties and prepare tenancy agreement and associated documents in a timely manner.
- Actively build relationships with tenants, utilising a case management approach.
- Work in partnership with Auckland City Missions Services to ensure ongoing tenancy sustainment and maintain supportive housing model.
Skills
- Qualification in property or business-related field AND • At least one years’ experience in tenancy management, ideally in a social housing context.
- Understanding of the Residential Tenancies Act and how it applies to tenancy management.
- Commitment to embodying the principles of the Treaty of Waitangi in organisational practice.
- Experience working with vulnerable communities, homelessness or addictions or trauma.
- Full NZ Drivers License.
Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities.
Benefits
- 5 x ‘Mission leave’ days, additional to annual and sick leave.
- Access to EAP & external supervision.
- Access to kapahaka, and weekly waiata.
- Ongoing training and development.
- 15% discount at Auckland City Mission Op Shops.
- Access to low cost, farm fresh produce on a weekly basis.
- Close to public transport.
- Discounted parking at SkyCity.
- Career progression opportunities.
About the organisation
Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.
With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.
We believe in people, collective responsibility, and hope - and invite those who share our values to join us.
Applications for this role will take you to the advertisers site.
