Technical Services Support
About us
For over 25 years, Catalyst has worked with government, enterprise, and non-profit organisations to create software solutions with limitless possibilities. We specialise in systems that provide full data sovereignty and are free from licensing costs and vendor lock-in. We do this through the power of open source and the freedom it gives for innovation.
With sister companies in New Zealand, Australia, and the UK, we’re a company recognised globally for our open-source expertise, pushing conventional technology boundaries, and creating award-winning software solutions.
A career at Catalyst allows you to work on high-profile projects, collaborate with industry experts, and continuously grow - personally and professionally. We’re on our journey to align ourselves better with te ao Māori. Our team is filled with open-source enthusiasts who share our values of openness, freedom, collaboration and respect.
About the role
We are seeking a person who is passionate about supporting people and technology to join our growing and changing Internal Technical Services team, based in Wellington. You will be troubleshooting hardware & software, solving problems as they arise and helping our wonderful Catalyst staff.
This role involves supporting Linux based workstations (mostly Ubuntu), desk equipment, and office technical services such as printers and meeting rooms. You’ll also have opportunities to work on our workstation management tools and systems, like making changes to Puppet modules and writing scripts to improve the workstation experience for our staff.
About you
We’d love to hear from you if you are someone who enjoys working with a variety of people of different technical skill levels, and have a real knack and interest for problem solving and trouble-shooting. You’ll also be someone with a good working knowledge of Linux and desktop applications with a genuine interest in learning and growing in this position. Most importantly, you’ll need to be able to communicate calmly and supportively in a range of formats: in person, on the phone, through video calls and screen sharing and when updating support tickets.
Why You’ll Love Working at Catalyst
At Catalyst, our people are at the heart of our success. We cultivate an environment where every individual is encouraged to bring their full self to work. Our vibrant culture is built on a foundation of community engagement, collaboration, and shared success.
Along with a competitive salary, Catalyst offers a range of benefits designed with your well-being in mind. We emphasise work-life balance, continuous learning and career progression. Here, your talents are appreciated and your ideas are welcomed—helping us shape a future where innovation and inclusivity go hand-in-hand.
Our hiring processes reflect our diversity policy which you can read in full here: https://www.catalyst.net.nz/diversity-and-inclusion-policy
Applications for this role will take you to the advertisers site.
