Student Support Advisor
Mō Tēnei Tūranga Mahi | About the Role
The Student Support Advisor is a permanent full-time position that provides pastoral care, support, advice, and guidance to ākonga (students) across all levels and disciplines. This role exists to ensure learners receive appropriate support based on their individual circumstances and abilities—enhancing their confidence, competence, independence, and overall learning experience. It also contributes to holistic wellbeing and capability‑building across the organisation.
The appointing salary for this role will be between $49,500 and $62,000, dependent on skills and experience.
The Student Support Advisor is based in the Student Support Services of EIT, reporting to the Student Support Services Manager. The role is responsible for:
- Providing support to students across levels and disciplines to enhance opportunities for success
- Conducting culturally responsive assessments of student needs
- Facilitating academic, disability, and wellbeing support
- Building internal and external networks to support students
- Supporting teaching staff to create equitable, student‑focused learning environments
He kōrero mōu | About You
To be successful in this role you will have:
- A relevant tertiary qualification
- At least two years’ experience supporting students in a tertiary environment
- Strong communication and interpersonal skills, with the ability to build rapport quickly
- An understanding of diverse cultures and commitment to a culturally responsive environment
- Advanced understanding of te ao Māori and cultural capability
- Strong organisation, administration, and digital literacy skills
As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter.
For more information, please view the Position Description below.
Mō Mātou | About us
EIT, is a vibrant and progressive tertiary institute with campus locations in Tairāwhiti (Gisborne), Hawke’s Bay, and Auckland, with learning centres located throughout the region. We are committed to Te Tiriti o Waitangi and delivering services that respond to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities.
Me pēhea te tono | How to apply
Applicants should have NZ residency or a valid NZ work visa and will be required to undergo pre-employment checks, including a New Zealand Police vet as this role is identified as a children’s worker.
To apply, please submit your CV and Cover Letter alongside your online application.
For questions, contact peopleandculture@eit.ac.nz.
Applications will be reviewed as they are received, and this advert may close earlier if suitable candidates are identified.
Applications for this role will take you to the advertisers site.
