Student Success Navigator
Mō Tēnei Tūranga Mahi | About the Role
We are seeking a permanent, part time (0.5 FTE) Student Success Navigator who will play a key role in supporting Te Ara o Takitimu / Youth Guarantee students to successfully navigate their study journey. Working closely with Te Pae Hono, academic staff, and external support services, this role provides pastoral care, monitors student progress, and ensures learners are connected to the right support to achieve their goals.
The appointing salary for this role will be between $60,000 and $63,000, dependent on skills and experience.
The Student Success Navigator is based in Student Support Services at Taradale Campus, reporting to the Pouārahi ākonga – Student Support Services Manager and will be responsible for:
- Provide pastoral support to Te Ara o Takitimu / Youth Guarantee students
- Work closely with the Te Pae Hono team
- Monitor and follow up on student attendance
- Liaise with tutors and staff to manage absences
- Build strong relationships to encourage student engagement
- Track student progress including attendance, engagement, and achievement
- Develop and support individual learning plans
- Monitor and report on EFTS and budget-related metrics
- Connect students with appropriate support services
- Keep stakeholders informed of student progress and concerns
- Maintain accurate student records and engagement data
- Administer student support payments and funding streams
- Support driver licensing programme tracking and reporting
- Assist with planning, delivery, and evaluation of events
- Contribute to team collaboration, training, and organisational processes
He kōrero mōu
About you
To be successful in this role you will have:
- Experience supporting students, ideally within a tertiary or youth-focused environment
- Strong communication and interpersonal skills with the ability to build rapport quickly
- Well-developed organisational and administrative skills
- Confidence working with Māori and Pasifika students, with an appreciation of Te Reo me ōna tikanga
- Good digital literacy and the ability to use systems effectively
- Knowledge of community-based support services and agencies
As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter. For more information, please view the Position Description below.
Mō Mātou | About us
EIT is a vibrant and progressive tertiary institute with campuses in Tairāwhiti (Gisborne), Hawke’s Bay, and Auckland, and learning centres throughout the region. We are committed to Te Tiriti o Waitangi and to delivering services that meet the needs of Māori learners and their whānau, as well as iwi aspirations.
Me pēhea te tono | How to apply
Applicants should have NZ residency or a valid NZ work visa and will undergo pre-employment checks, including a New Zealand Police vet as this role is identified as a children’s worker.
If this exciting and rewarding role sounds like your next career move, we encourage you to apply. Submit your CV and cover letter with your online application. For questions, contact peopleandculture@eit.ac.nz.
Applications will be reviewed as they are received, and this vacancy may close early if a suitable candidate is identified.
Applications for this role will take you to the advertisers site.
