Student Success Navigator
Mō Tēnei Tūranga Mahi | About the Role
The Student Success Navigator is a permanent full-time position that supports Māori and Pasifika ākonga enrolled in Te Ara o Takitimu Māori & Pasifika Trades Training and Youth Guarantee programmes. The role provides pastoral support, monitors student engagement, coordinates administrative processes, and assists with event delivery to enhance learner success and wellbeing.
In this role you will:
- Provide pastoral support to Te Ara o Takitimu and Youth Guarantee students.
- Monitor student attendance, engagement, and academic progress.
- Follow up on absences and liaise with tutors and relevant staff.
- Build strong, positive relationships that encourage learner participation.
- Refer students to appropriate internal or external support services.
- Record all student interactions and progress notes in student management systems.
- Maintain and monitor driver‑licensing tracking systems and ensure accurate student records.
- Organise consortia meetings and provide administrative support as needed.
- Support the planning, delivery, and evaluation of Te Ara o Takitimu and Student Support Services events.
- Attend required meetings, maintain cross‑campus relationships, follow organisational policies, and complete other duties as assigned.
He kōrero mōu | About You
You will be student‑centred, approachable, organised, and confident working with Māori and Pasifika learners. You bring strong communication skills, digital capability, and experience supporting students in an educational setting.
You will have:
- Strong organisational and administrative skills.
- Experience providing support in tertiary or youth settings.
- Experience working with Māori and Pasifika learners.
- Strong communication and relationship‑building skills.
- Digital literacy and ability to work with student systems.
- Understanding or appreciation of Te Reo me ōna tikanga.
- A relevant tertiary qualification is an advantage.
- This is a core children’s worker role and requires safety checking under the Vulnerable Children Act 2014.
Desirable:
- Marketing or promotional skills.
- Tertiary sector experience.
As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not. We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential. We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter.For more information, please view the Position Description below.
Mō Mātou | About us
EIT, is a vibrant and progressive tertiary institute with campus locations in Tairāwhiti (Gisborne), Hawke’s Bay, and Auckland, with learning centres located throughout the region. We are committed to Te Tiriti o Waitangi and delivering services that respond to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities.
Me pēhea te tono | How to apply
Applicants should have NZ residency or a valid NZ work visa and will be required to undergo pre-employment checks, including a New Zealand Police vet as this role is identified as a children’s worker.
To apply, please submit your CV and Cover Letter alongside your online application.
For questions, contact peopleandculture@eit.ac.nz.
Applications will be reviewed as they are received, and this advert may close earlier if suitable candidates are identified.
Applications for this role will take you to the advertisers site.
