About the role
Become part of a busy professional team whose goal it is to ensure that Craigs Investment Partners (CIP) employees have the correct systems and technology performance to meet the business’s needs. Reporting to the Technology Operations Manager, you will be part a dedicated Infrastructure and Service Delivery Team, delivering ICT services to 570+ users.
The key focus of this role is the leadership and mentoring of the Service Desk team to drive a culture of continual process improvement, and to ensure the team always meet their SLA’s with the business. The Team Lead will also be responsible for:
Skills and Experience
The ideal candidate will hold a tertiary or equivalent professional IT qualification and must be able to demonstrate the following:
We expect you will have a strong customer service and team focus, good planning skills, and the ability to mentor and coach staff. Also, someone with previous experience in managing a team of IT professionals in a medium to large sized organization along with a good knowledge of IT systems, applications and functions.
About the Company
Craigs Investment Partners (CIP) is a multi award winning investment advisory firm which is one of the largest in New Zealand. With 19 offices located throughout the country and over 570 employees, CIP offers solutions and advice to both private investors, corporate and institutional clients.
How to apply
This is a position suits someone with initiative and a proactive approach. A background in the financial sector and an understanding of financial business applications from a customer's perspective will be highly regarded. If this sounds like you, then please apply online now!