Service Coordinator
Head Office, Auckland | Full-time, Monday to Friday
Are you someone who loves solving puzzles—seeing both the details and the big picture? Do you thrive on keeping things organised, connecting people, and making a real difference in your community? If so, we’d love to hear from you!
Royal District Nursing Service (RDNS NZ) is a leading national provider of home and community-based healthcare with an excellent reputation for providing the best in care for our clients.
About the Role:
As a Service Coordinator, you will play a vital role in coordinating and managing rosters for clients and support workers across the country. This is a busy, varied role where your organisational skills, problem-solving ability, and people-first approach will shine.
You’ll be responsible for:
- Creating and managing rosters (short, medium, and long term, including leave management).
- Building and maintaining positive relationships with clients, support workers, and internal teams.
- Ensuring rosters meet client needs while aligning with sector legislation.
- Providing non-clinical communication and support for workers and clients.
- Managing administrative and operational tasks as needed.
About You
We’re looking for someone with healthcare or homecare experience and strong communication and organisational skills.
You’ll bring:
- Excellent verbal and written communication skills.
- Strong planning, organisation, and prioritisation abilities.
- A keen eye for detail and confident decision-making.
- Experience in scheduling/rostering within the homecare or community sector (preferred).
- The ability to work effectively in a fast-paced environment.
- Confidence in building positive relationships with colleagues, clients, and contractors.
- Strong computer literacy and the ability to pick up new systems quickly.
- Self-management skills to organise and prioritise your workload efficiently.
Why Join Us?
- Comprehensive induction and ongoing training.
- Career growth and professional development opportunities.
- A warm, supportive team culture where your work is valued.
- The reward of helping people live their best life in the community.
- Free parking on site.
- Convenient Penrose location.
How to Apply
If you’re ready to use your skills to make a meaningful impact and be part of a supportive team, we’d love to meet you.
Apply now and help us support communities to thrive! For additional information, please email Reshma Ravulapalli via: rravulapalli@rdns.org.nz.
At RDNS, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Applications for this role will take you to the advertisers site.
