Service Advisor - Warkworth Toyota

• Full Time
• Application Closes 29 May 2026
• Auckland - Warkworth
• Sales and Related Worker

Warkworth Toyota is your local North Auckland Toyota dealership covering New, Used and Signature Class sales, Service, Parts, and Finance making us a “One-Stop shop” for everything you need. We are currently searching for our next Service Advisor superstar to join our growing Service Department at our Warkworth location. You will be joining a supportive, enthusiastic and fun service team who will ensure you are supported through the day-to-day duties of the role. 

We are looking for a Service Advisor to join the team and help with the following:

• Portray a positive first impression to customers.
• Checking in customer’s vehicles, including a pre-service walk around/inspection of the vehicle. 
• Explaining the work required / carried out on customers vehicle in detail.
• Keeping customers informed throughout the day the status of their vehicle and discuss any extra work required. 
• Making service bookings whether it be by phone, email or in person. 
• Providing accurate quotations to customers. 
• Assist with insurance and warranty claims. 
• Ensuring accurate customer data entry.
• Invoicing and taking payments.

A bit about you:

• Strong customer service skills.
• Well-presented and excellent interpersonal skills.
• Excellent phone manner and communication skills.
• Great time management and multi-tasking skills. 
• Computer illiterate with good administrative skills.
• A can-do attitude and a fun and outgoing personality. 
• Full and clean driver's license. 
• Ability to work rostered Saturday's.
• Good technical understanding of motor vehicle servicing and repair. 
• 2 years minimum experience as a Service Advisor. 

 What we offer:

• A full-time, permanent role in a well-established, supportive dealership all working towards the same goal. 
• Full on-the-job training and support.
• Access to Toyota training programs.
• Staff discounts and long service recognition. 
• A friendly, inclusive team committed to your growth and success.
• A fantastic opportunity to build your career working for a well-respected and leading brand.
• Competitive remuneration with a company vehicle. 

At Warkworth Toyota we want all our staff to succeed and grow within the company. If this sounds like the next exciting step in your career in the Automotive industry, APPLY NOW!  

Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.