Service Advisor
Drive customer satisfaction – and your career – forward with us.
About the Role
We’re looking for a professional and customer-focused Service Advisor to join our Mitsubishi and Nissan team in Cambridge on a fixed-term contract covering parental leave.
In this role, you’ll be the crucial link between our customers and the workshop, ensuring every vehicle service runs smoothly from booking through to completion. You’ll play a key role in delivering exceptional customer service, building strong relationships, and supporting workshop efficiency.
This is a fixed-term opportunity; however, there may be potential for a permanent position for the right person as our business continues to grow.
Key Responsibilities
- Greet customers and manage vehicle check-in/check-out
- Coordinate service bookings and workshop schedules
- Communicate clearly with customers and technicians
- Prepare accurate service quotes and invoices
- Follow up with customers to ensure satisfaction
- Promote additional products and services
What you’ll need to succeed
- 2–3 years’ experience in customer service or a Service Advisor role
- Automotive industry experience is advantageous
- Friendly, professional manner with excellent communication skills
- Strong attention to detail and ability to multitask
- Tech-savvy with basic admin and invoicing skills
- Full NZ driver’s licence
- NZ residency or a valid work visa
What we offer
- Competitive salary depending on experience
- Full-time fixed-term role (minimum 40 hours/week)
- Ongoing training and manufacturer-specific support
- Opportunity to grow your career within a trusted NZ automotive group
About Ingham
Ingham is one of New Zealand’s most established automotive groups, representing quality brands across the country. We’re committed to excellence, innovation, and delivering the best for our customers and our people.
Apply Now
Take the next step in your automotive career – apply today or visit Ingham Driven for more information.
Applications for this role will take you to the advertisers site.
