Service Administrator

• Full Time
• Application Closes 07 Jul 2026
• Hawkes Bay - Hastings
• Customer Service Representative

This is a full-time position that offers a wide range of tasks, where no two days will ever be the same! 

What you’ll be doing:

• Customer Service: Creating service bookings, updating clients on their vehicles, and handling phone and email inquiries with a friendly attitude.
• Data & Accuracy: Managing data entry, processing invoices, keeping customer records accurate, and handling daily paperwork.
• Workshop Coordination: Scheduling updates and helping the service team stay organized and on track day-to-day.

What we’re looking for:

• Experience in hospitality / customer service where you have a real flair for customer satisfaction.
• Strong attention to detail, accuracy, and a knack for spotting the little things.
• Great communication skills and a comfortable phone manner.
• Someone who can cope in stressful situations.
• Someone who wants to learn and grow.
• Tech-savvy mindset with the ability to pick up new computer systems quickly.
• A reliable, organized approach with a positive, team-first attitude.
• Automotive experience is not required—we will provide full training for the right person!

Why Join Us?

• A Team that Cares: Work in a supportive, friendly, and collaborative environment.
• Growth & Support: Full training, ongoing support, and opportunities to develop your career over time.
• Stability & Perks: A stable, permanent role with staff benefits and recognition programmes.
• A Brand You Can Trust: Proudly represent a household name in New Zealand.

The Details:

• Hours: Full-time, permanent role (Monday to Friday, 7:30am – 5:15pm).
• Requirements: Applicants must hold a valid Full NZ Driver's Licence and have the legal right to work in NZ.

If this sounds like the perfect fit for you, we'd love to chat. Apply online today - we can't wait to hear from you!