Service Administrator
About the Role
Our multi-franchise service department is fast-paced and customer-focused. As a Service Administrator, you’ll support both the front-of-house and workshop teams—managing customer bookings, preparing invoices, coordinating parts orders, and keeping everything running smoothly. This is a hands-on, full-time role ideal for someone who thrives in a dynamic environment and values accuracy, service, and communication.
Key Responsibilities:
- Greet and assist customers at drop-off and collection
- Handle phone calls and service email enquiries
- Create service bookings and maintain scheduling
- Quote jobs and generate accurate repair invoices
- Liaise with technicians and parts team for efficient workflows
- Maintain accurate customer records
- Promote Ingham's service offerings and campaigns
What You’ll Bring:
- Previous experience in administration or customer service (automotive ideal)
- Strong communication skills and attention to detail
- Ability to multitask and stay calm under pressure
- Basic invoicing or quoting knowledge preferred
- Full NZ driver’s licence
- Residency or a valid work visa
What We Offer:
- Permanent full-time role with a trusted NZ-owned dealership
- Multi-brand exposure across Mercedes-Benz, Mitsubishi, Hyundai, Chery, and Isuzu
- Monthly performance bonuses and ongoing training
- Career advancement pathways within the Ingham Group
About Ingham Group
Ingham is one of New Zealand’s most established and trusted automotive groups, proudly representing a wide range of respected brands. With a customer-first philosophy and commitment to growth, Ingham is a place where great people build lasting careers.
Apply Now
Excited to step into a key administrative role in a multi-franchise dealership?
Apply now or submit your CV at Ingham Careers.
Applications for this role will take you to the advertisers site.
