Senior Product Manager, Cards and Payments
About the role:
A significant opportunity to make your mark at the New Zealand bank that’s owned by its customers. At Co-operative we’re all about creating “brilliantly human banking experiences” and as a Senior Product Manager you’ll be an integral part of the Product team responsible for ensuring that our products are the best that they can be for our customers. You’ll bring tenacity and drive to make a difference and your strong Product Management background will enable you to recognise opportunities and drive change.
You’ll be responsible for managing and leading our Cards and Payments portfolio, covering Credit and Debit cards, and International Payments. There’s also opportunity to participate more broadly within the Product team and the wider organisation as we embark on helping customers Bank Better Everyday.
Equally comfortable with the financials as you are with strategy development and implementation, this is a fantastic opportunity for a seasoned Senior Product Manager who wants to make a difference. If you think you want to be part of an organisation that’s intent on changing “banking for good” then we want to hear from you. We are open to candidates from Wellington and Auckland, either working from our Wellington Head Office (Te Waka) or Takapuna Customer Hub.
Key responsibilities:
- Own the product management function for key portfolios, including management of external services and scheme relationships
- Lead the development and implementation of product enhancements & identify product strategies to improve the customer experience
- Own the financial & risk management elements of your product portfolio
- Have a deep understanding of the operational elements that underpin the product delivery and customer experience. In particular, a strong working knowledge of card payments and scheme relationships would be beneficial
- Work cross functionally within the Product team and the wider business to deliver enhancements to the proposition with the wider team and the business to simplify or deliver new products.
Experience Better with Us
We’re a small and mighty Bank driven by the shared goal of helping New Zealanders bank better. As a proudly customer-owned Bank and Certified B Corporation, not only will you be helping Kiwis achieve their goals, but you’ll also experience better simply by working here:
- Purpose: As a smaller bank, your impact is bigger—you’ll see how your work makes a real difference in delivering exceptional customer experiences and financial outcomes, every single day.
- Career Growth: Expand your skills, take on new challenges and tap into a range of areas across the Bank.
- Support: We support you to balance life and work through generous benefits including Wellbeing Leave, Parental Leave Benefits, Life and Critical Illness insurance, Employee Assistance Programme, Banking Benefits, Profit Share and Workride.
- Belonging: You will feel like part of the team from day one. From the way we work together, our commitment to Pride Pledge, and focus on diversity and inclusion, you’ll be part of a team that’s making banking better for New Zealanders—together.
We’ve been operating for nearly 100 years and support over 180,000 customers across New Zealand. If you’re looking for a role where we work together to make an impact, and you can build a career you’re proud of, you’ve found the right place.
We understand that no candidate is a perfect match for every qualification listed. So, if you are passionate about helping people to bank better and possess some of the key skills, we encourage you to submit your application. For any questions, please contact recruitmenthelp@co-operativebank.co.nz.
Applications Close: 11 February 2026
Applications for this role will take you to the advertisers site.
