Senior Product Governance Manager
A significant opportunity to make your mark at the New Zealand bank that’s owned by its customers. At Co-operative we’re all about creating “brilliantly human banking experiences” and as a Senior Product Governance Manager you’ll be an integral part of the Product team responsible for ensuring that our products are the best they can be for our customers. You’ll bring tenacity and drive to make a difference and your strong Product Management and Risk background will enable you to recognise opportunities and drive change.
Reporting directly to the Chief Product Officer, you’ll be responsible for assessing, evolving, and continuously improving the bank’s product governance framework, driving best practice and capability uplift across the Product team and the wider bank.
This is a fantastic opportunity for a seasoned Senior Product Manager or Risk professional who wants to make a difference. If you think you want to be part of an organisation that’s intent on changing “banking for good” then we want to hear from you. We are open to candidates from Wellington and Auckland, either working from our Wellington Head Office (Te Waka) or Takapuna Customer Hub.
Key responsibilities:
- Assess, evolve, and continuously improve the bank’s product governance framework, policies, and processes.
- Monitor, interpret, and implement regulatory requirements relevant to banking and insurance products, including FMCA, CCCFA, Responsible Lending Code, privacy, etc.
- Develop and deliver training, guidance, and resources to uplift governance and compliance capability across the Product team.
- Collaborate effectively with Product Managers, senior leaders, Legal, Risk, Conduct and Complaints teams, and other groups to support and deliver well-governed, compliant products.
Experience Better with Us
We’re a small and mighty Bank driven by the shared goal of helping New Zealanders bank better. As a proudly customer-owned Bank and Certified B Corporation, not only will you be helping Kiwis achieve their goals, but you’ll also experience better simply by working here:
- Purpose: As a smaller bank, your impact is bigger—you’ll see how your work makes a real difference in delivering exceptional customer experiences and financial outcomes, every single day.
- Career Growth: Expand your skills, take on new challenges and tap into a range of areas across the Bank.
- Support: We support you to balance life and work through generous benefits including Wellbeing Leave, Parental Leave Benefits, Life and Critical Illness insurance, Employee Assistance Programme, Banking Benefits, Profit Share and Workride.
- Belonging: You will feel like part of the team from day one. From the way we work together, our commitment to Pride Pledge, and focus on diversity and inclusion, you’ll be part of a team that’s making banking better for New Zealanders—together.
We’ve been operating for nearly 100 years and support over 180,000 customers across New Zealand. If you’re looking for a role where we work together to make an impact, and you can build a career you’re proud of, you’ve found the right place.
We understand that no candidate is a perfect match for every qualification listed. So, if you are passionate about helping people to bank better and possess some of the key skills, we encourage you to submit your application. For any questions, please contact recruitmenthelp@co-operativebank.co.nz.
Applications close: 13 February 2026
Applications for this role will take you to the advertisers site.
