Senior Consultant, Customer Banking

Listed 2 days Ago
The Co-operative Bank

 About the role:

As a Senior Consultant, you’ll play a key role in growing our bank, with home and personal lending as your core focus. You’ll thrive on providing exceptional customer service, and use your relationship building skills to develop a strong referral network within your community. You’ll own the customer relationship from initial consultation to draw down, providing suitable lending options, and solutions where appropriate. You’ll also assist our customers with their everyday banking needs, taking opportunities to broaden the relationship. There’s nothing quite like helping someone get into their first home or improving their financial status, and you’ll be here to help make every day Kiwi’s achieve their banking goals. Because The Co-operative Bank is owned by our customers, everything we do, every day, is for their benefit. This is a full time position, at our Riccarton branch. 

To nail this, you’ll need: 

  • Excellent customer service approach 
  • Effective and professional communication skills
  • Accuracy and strong attention to detail
  • Great time management skills, with the ability to handle unplanned interruptions
  • At least three years’ work experience, including in financial services and lending

What’s in it for you? 

Not only will you be helping every day Kiwi’s achieve their goals, you’ll get to experience the Co-op magic. In your role with us, we can offer you:

  • Development: Support to grow your banking career and tap in to all areas of banking, guided by a supportive performance framework.
  • Leave: Heightened sick leave allowances, long service leave, increased annual leave following tenure achievements
  • Wellbeing: Employee Assistance Programme, Life and Critical Illness insurance, Flu Jab reimbursement scheme, Wellbeing programme and webinars
  • Banking benefits and discounted rates

A bit more about us:

The Co-operative Bank is a different kind of bank. We’re here to change banking for good. Since 1928 we’ve been doing right by people, with a focus on helping New Zealanders get ahead financially. Our customers are at the heart of everything we do and we’re committed to helping improve the world we work, live and play in. To reflect this, we’re proud to be NZ’s first bank accredited as a Certified B Corporation. To top it off, we’re also the only bank in New Zealand that shares its profits with its customers. Whether it’s help from one of our friendly teams, or a seamless experience with one of our digital solutions, we’ve got our customers covered. Here, no two days are the same. Our people are empowered to innovate, share ideas and let our skills take us in unexpected and exciting directions. But most importantly, we can be ourselves at work, we have fun but still get things done. Our workplace is one where we bring our experiences, background and perspectives together to collaborate and achieve great things, rocking the banking world as we go. We’re ready. Are you? 

Applications close:  12th August 2022   

Applications for this role will take you to the advertisers site.