SME Manager

Who are you:

We are looking for a driven and passionate SME Manager to join the team at TSB. The primary purpose of the role is to successfully manage and grow a portfolio of SME clients, with a strong focus on teamwork. A key part of the role is to work with internal and external stakeholders, specialists and advisors to identify new revenue opportunities from existing clients and prospects.

You will be responsible for enhancing our partnerships with our clients and prospects and the wider business market and driving business performance through effective management of a portfolio of customers via origination of new business, maximising income and minimising potential loss.

To be successful in this role you will have the ability to:

• Along with other SME Managers , manage the portfolio of TSB Banks SME client relationships.  This is to be undertaken with the goal to maintain and enhance profitability, customer satisfaction and credit risk profile consistent with TSB Bank’s objectives.
• Undertake financial analysis and prepare SME loan applications from telephone interviews, to loan application and submission to Credit Risk for approval, and loan documentation. Taking ownership for the for the customers end to end experience and successful conversion of the transaction.
• Work with the TSB Branch network to provide clients and prospects with tailored solutions to meet all their current and future financial needs.
• Be a trusted professional partner of TSB Bank’s business customers, by understanding their business, their growth objectives, operating cycle and their industry and present strategies to help them achieve.
• Meet TSB Bank’s financial targets by developing, promoting and selling a range of tailored and unique solutions incorporating Bank Products and services to meet client and prospect needs and maximise Bank earnings.
• The ability to structure opportunities and referrals into bankable transactions through the provision of strong relationship and assessment skills, supported by detailed financial and risk/mitigant analysis, that succeed in obtaining Credit approval. 

Who are we?

We’re a 100% New Zealand owned bank which cares about profit for purpose. By working at TSB your contribution directly benefits New Zealanders because the Bank is focused on doing what’s right for our people, customers and communities.

Like our customers, our people are at the heart of everything we do, and we’re committed to developing and encouraging our people to achieve their goals both inside, and outside of our four walls. We promote inclusion and innovative thinking and pride ourselves on the positive working environment we’ve created. 

Our commitment to our people has also been recognised as we’ve won the 2020 Consumer NZ People’s Choice Award for Banking five years in a row and the 2019 KPMG New Zealand Customer Experience Excellence Award.

There is some flexibility around the location of this role with options for remote work, so please apply if it is of interest to you! 

Applications close Friday 23rd October.