Rural Consultant
FMG is recruiting for two specific roles: Rural Consultant and Inbound Consultant. These positions involve more than just answering phones; representatives will be the primary contact for new and existing clients, handling daily communications, resolving queries, and ensuring a high standard of service to meet clients' insurance needs.
Candidate Requirements
Successful candidates should possess:
- Excellent telephone manner
- High-quality listening and problem-solving skills
- Strong commitment to customer service
- Ability to think quickly and retain complex information
- High computer literacy
FMG offers full training and support to help employees reach their full potential.
Working Hours and Salary
These roles are full-time (37.5 hours per week) with set shifts Monday to Friday between 7:30 am and 6:30 pm, including a rostered Saturday shift from 8:30 am to 4:30 pm. Salaries range from $53,000 to $61,000 per annum, with annual pay reviews and a mid-year review during the first year.
About Farmers Mutual Group (FMG)
FMG has been protecting rural New Zealand since 1905 and remains 100% New Zealand owned. As a mutual insurance specialist, FMG reinvests profits into the business to maintain competitive premiums. The company fosters a supportive work environment that values achievement and success.
Employee Benefits and Culture
FMG emphasizes the importance of its people and offers various benefits including:
- Free life insurance and income protection
- 4% company contribution to superannuation
- Flexible working practices
- Five paid professional development days
- Two paid wellbeing days
- Bi-annual salary reviews
- A paid annual give-back day
FMG promotes a culture of inclusion and support, encouraging employees to feel part of the FMG family and providing opportunities for career growth.
Application Process
Interested candidates are encouraged to apply promptly. Applications close at 5 pm on Wednesday, 18th February 2026. Shortlisted applicants will be invited via email to an Assessment Centre scheduled for Wednesday, 25th February 2026.
Applications for this role will take you to the advertisers site.