Risk Specialist - Claims
As a Risk Specialist, you’ll be working shoulder-to-shoulder with operational and delivery teams to help them identify, measure, manage, monitor and report on risk. You’ll be supported by FMG’s Second Line of Defence Risk Team, but your focus will be on enabling the business to own and manage its risks confidently and competently.
What you’ll be doing:
- Facilitate risk assessments and support teams to identify and test controls.
- Manage risk incidents, including triage, root cause analysis and corrective actions.
- Oversee the use of FMG’s risk tool (Resolver) to ensure risks and controls are accurately captured and maintained.
- Provide practical advice and tools to support risk thinking and capability.
- Contribute to FMG’s Operational Risk and Compliance Committee (ORCC) through reporting and insights.
What you’ll bring:
- A working understanding of Claims and insurance products
- An understanding of risk principles would be an advantage
And to thrive in this embedded role, you’ll also bring:
- Facilitation & Collaboration – You’ll run workshops, consult widely, and work cross-functionally. You know how to create inclusive, productive conversations and build consensus in diverse groups
- Relationship Building & Influence – You can win trust and influence leadership teams, process owners and control owners without formal authority. Emotional intelligence and diplomacy are key
- Critical Thinking & Curiosity – You’re sharp, inquisitive and not afraid to challenge assumptions. You ask the “what ifs” others might miss and interpret trends with confidence
- Clarity in Communication – Whether lodging risks in Resolver or presenting summaries to governance committees, you communicate clearly, structure your thinking, and tailor your message to the audience
- Resilience & Confidence Under Pressure – You stay composed and professional in high-pressure discussions, especially when supporting escalation or governance conversations around consequential risks
- Accountability & Judgement – You take ownership, follow through, and use sound judgement when navigating ambiguity or recommending treatments
Why FMG? FMG is New Zealand’s leading rural insurer, proudly 100% New Zealand owned and operated. As a mutual, we reinvest profits to benefit our clients and communities. Our values – Do what’s right, Make it happen, We’re in it together, and Proud of who we are – guide everything we do.
How to apply: If you’re ready to help shape FMG’s risk culture from the front line, apply now with your CV and a brief cover letter. Applications close 5pm, Tuesday 21st July 2026.
Applications for this role will take you to the advertisers site.
