Receptionist - Mental Health Services

Listed 17 days Ago
Te Taiwhenua o Heretaunga

Te Taiwhenua o Heretaunga (TToH) is a Ngāti Kahungunu mandated, kaupapa Māori, values-based health and social services organisation providing services to our community along the East Coast of the North Island, from Mahia to Rimutaka. Our health, social, education and community development teams have been working successfully with whānau for over 37 years. Our Whakakitenga (Vision) is ‘Te Haaro o te Kahu ki Tauwhakarere – The Hawk sees beyond the horizon to our future’.

We’re looking for an awesome administrator to join our Oranga Hinengaro (Mental Health) team and provide administrative support and manage the front desk to an exceptional standard. 

If you have the skills and are looking for work with more meaning, this is the job for you. In your role you will engage with our whānau along their journey seeking wellness and will contribute to better outcomes for Māori.

This role is a permanent, full-time position, Monday to Friday 8.30am to 5.00pm. 

We’re looking for someone who can support this kaupapa and carry out a range of duties in a friendly welcoming, professional and confidential manner. This will include:

  • Providing a friendly, welcoming and professional reception for all staff and visitors
  • Ensuring that whaiora/client inquiries are appropriately triaged, directed and satisfactorily concluded
  • Making internal and external phone calls and face-to-face inquiries efficiently and effectively
  • Creating patient profiles in our system
  • Management of whaiora/client records, referrals and all other files
  • Management of bookings and outpatient appointments 

We are looking for applicants with:

  • A current, full driver’s licence
  • High-level skills in all Microsoft programs
  • Excellent communication skills – written, verbal and visual
  • Effective time-management
  • A great work ethic
  • Experience working effectively with Māori whānau

We offer a warm whānau focused work environment with a wide variety of benefits. Here are just a few: 

  • Kaupapa Māori organisation
    • Regular Kapa haka and waiata
    • All staff meeting and Karakia every morning
  • Life insurance
  • Health insurance
  • 5 weeks annual leave
  • Birthday leave
  • Workplace wellness programme
    • Days earnt off work
    • Fun staff activities
  • Free Parking
  • Ngakau Aotea training
  • Workplace development

If you have the qualifications and/or skills and experience and personal qualities we are looking for, then please nau mai, piki mai, kake mai - APPLY TODAY ! 

We will be reviewing and interviewing applicants as they apply so please don’t delay. Applications close 23 April 2024.

Applications for this role will take you to the advertisers site.