Quality, Risk and Regulatory Compliance Manager
About Fertility Associates
Here at Fertility Associates patients receive the latest options from top clinicians committed to providing the very best care through our network of clinics across Aotearoa New Zealand, for both private and publicly funded fertility treatment.
Throughout our 36 years, we have brought over 28,000 babies into the world with our commitment to delivering quality solutions, strong customer ethos, and excellent patient outcomes. Our team culture encourages collaboration and support, with all team members working towards common goals.
Our values of Care | Tiaki, Responsiveness | Te Whakautu, and Excellence | Kairangi are the starting point for all of our actions as we aspire to provide the best care for patients of all backgrounds, and to be an inclusive and equitable workplace for all.
Why choose Fertility Associates?
A fertility journey is a significant experience for patients, often something they will always remember. Our staff make a difference in the lives of others through caring, kindness and empathy, helping them towards becoming parents. Influencing that patient experience is what makes our jobs rewarding.
If that sound like something you’d like to do, get in touch. Join us!
We offer 5 weeks annual leave (including a two-week period over Christmas), along with free car parking, a discretionary bonus scheme and an extra day off for your birthday! Importantly, we genuinely care about the wellbeing of our people.
The Role
Key responsibilities
The role reports to the General Manager Quality Risk and Compliance and is mid level role as an important member of the team ensuring we deliver great processes and help FA manage risks. We work on a task-based rotation within the team so there are opportunities to develop new skills and try new tasks:
- Provides support and advice for all aspects of quality, compliance and risk
- Runs the Quality System and co-ordinates the quality response. Analyses trends and provides improvement ideas to operations.
- Manages the external certification programmes and plans and co-ordinates the internal and external audits
- Facilitates workshops, runs training and co-ordinates the HSW committee
- Provides monthly reports to management on the quality outcomes
- Assists with periodic regulatory reporting as required
- Maintains the document control system
Flexible working hours (32 hours/week up to 40 hours/week).
Ideal candidate, skills and experience
- Relevant tertiary qualification
- Minimum of 2-3 years professional experience in quality and risk management
- Experience in external certification, such as Health and Disability Standards or ISO or audits
- Excellent planning, communication and presentation skills
- Preferably a background in health or science
- Well skilled in Office applications and Data analysis tools, with experience in using Excel Pivots, Graphs and SharePoint an advantage
- Ability to relate to people at all levels and across all disciplines in the organisation
- ·A focus on action, and a sense of urgency to tackle issues and find solutions. This is a role that catalyses improvement.
- NZ right to work is required for this position
If you’d like to influence the patient experience, please get in touch. We will be processing applications as they are received.
Due to the fact we treat vulnerable patients who are high risk for COVID-19 (pregnant women and their babies, and people undertaking cancer treatment) we continue to require all our employees have up-to date COVID vaccinations.
We value the breadth of knowledge and experience a diverse workforce brings to our organisation and strive to be an inclusive team where everyone feels welcome and appreciated. We encourage applicants from all backgrounds, age, sexual orientation, ability, and religion to apply.
Applications for this role will take you to the advertisers site.
