Product Owner – Digital Self Service

• Full Time
• Application Closes 24 May 2026
• Wellington - Wellington
• IT Strategy Consultants

FMG are looking for Product Owner - Digital Self Service to join it's Digital Self-Service team.  

About the Role - This role owns the product vision for FMG’s digital self-service platform and is responsible for maximising the value delivered across all streams of work. The Product Owner – Digital Self Service plays a critical role in ensuring a consistent, enterprise‑wide approach to enhancements and changes, and will be working across multiple streams of work to maximise value for our clients.

Working closely with user experience designers, delivery teams, technical specialists, and business stakeholders, this role manages priorities, dependencies, and delivery to ensure FMG’s digital self-service platform delivers on the desired customer experience, is aligned with FMG’s strategic direction and delivers measurable value to the Mutual.

Key Responsibilities:

• Own and communicate the product vision for FMG’s Digital Self-Service Platform, ensuring alignment with business needs and strategic priorities.
• Maximise the value delivered by identifying, prioritising, and delivering the most valuable features and enhancements.
• Develop, maintain, and communicate the Digital Self-Service product roadmap, ensuring      transparency and shared understanding across stakeholders.
• Manage and prioritise the product backlog, balancing value, risk, dependencies, and learning      opportunities.
• Work closely with delivery teams to provide clear direction, support release planning, and set      expectations for delivery.
• Engage with stakeholders across the business to understand needs, manage expectations, and ensure alignment on priorities and capacity.
• Manage interdependencies across multiple streams of work, facilitating prioritisation and resolving      conflicts where required.
• Support change planning activities, including training, readiness, and adoption, to ensure      benefits are realised.
• Ensure compliance with relevant policies, standards, and regulatory requirements.

About You:

• An experienced Product Owner with a strong background in agile product management.
• Confident owning product vision, roadmaps, and backlogs in complex, multi‑stream environments.
• Strong analytical and problem‑solving skills, with the ability to translate business needs into clear priorities.
• Experienced in stakeholder engagement, with the ability to influence, align, and manage competing demands.
• Comfortable working with digital platforms, technology, and delivery teams to drive outcomes.
• A relevant tertiary qualification is required, along with strong communication and change      leadership capability.

At FMG, we know our success is because of our people. So, when you join our team, it's our priority to make sure you're well looked after and feel a part of the FMG family. So along with an opportunity to kick start your career, FMG also offers 4% company contribution to superannuation, flexible working practices, five paid professional development days, 2 paid wellbeing days and a paid give back day every year – among many exciting benefits.

We are looking for people that are passionate about helping to build strong and prosperous rural communities. So, if you want to work within a great team, for an organisation with an amazing culture, in a role that will challenge you, then make it happen - Apply now!

Applications close 5pm, Sunday 24th May 2026.