Product Owner – Claims

• Full Time
• Application Closes 22 Nov 2026
• Manawatu - Palmerston North
• IT Strategy Consultants

FMG are looking for Product Owner - Claims to join its Claims Strategic Initiatives team.

About the Role - As Product Owner – Claims, you’ll own the product vision and roadmap for Claims digital products and capabilities, ensuring they evolve in line with FMG’s Claims strategy and the needs of our clients and people.

Working across Claims, Digital, Data and Technology, you’ll translate strategic priorities and business needs into clear product priorities, manage competing demands and maintain a strong focus on maximising value and delivering meaningful Claims outcomes.

What you'll be doing - 

• Develop and communicate the product vision and roadmap for Claims digital products and capabilities.
• Own and prioritise the product backlog, balancing value, user needs, risk, dependencies and capacity.
• Translate the Claims strategy and business needs into clear product priorities and delivery outcomes.
• Lead release planning and provide clear direction to delivery teams on priorities and sequencing.
• Manage dependencies and competing priorities across Claims initiatives and streams of work.
• Build strong stakeholder relationships and create shared understanding of product direction, priorities and trade-offs.
• Support change, adoption and benefits realisation so improvements deliver measurable value for our clients, people and the Mutual.

What you'll bring -

You’ll bring a client-focused mindset, strong analytical thinking, and the confidence to turn competing needs into clear priorities. You’ll have strong product thinking and the confidence working through ambiguity, building relationships, and influencing decisions without relying on formal authority.

• Experience in Product Ownership and agile product management, including product vision, roadmaps, backlog management and prioritisation.
• The ability to translate business needs into a clear product direction and a prioritised programme of work.
• A collaborative approach to working with stakeholders, development teams and technical experts.
• Clear communication skills, with the ability to explain priorities and tailor your approach to different audiences.
• Strong problem-solving skills and sound judgement when weighing value, risks and dependencies.
• The ability to guide people through change and support the adoption of new ways of working.

At FMG, we know our success is because of our people. So, when you join our team, it's our priority to make sure you're well looked after and feel a part of the FMG family. So along with an opportunity to kick start your career, FMG also offers 4% company contribution to superannuation, flexible working practices, five paid professional development days, 2 paid wellbeing days and a paid give back day every year – among many exciting benefits.

We are looking for people that are passionate about helping to build strong and prosperous rural communities. So, if you want to work within a great team, for an organisation with an amazing culture, in a role that will challenge you, then make it happen - Apply now!

Applications close 5pm, Sunday 22nd November 2026