Practice Manager - Family Works

Listed 2 hours Ago
Family Works
Non-profit - Social Services

  • Practice Manager - Family Works
  • Permanent full-time 
  • Be part of a well-known and highly respected charitable organisation


Join Family Works as a Practice Manager and use your social work leadership experience to strengthen practice, support teams, and improve outcomes for whānau across Otago communities.


The Role

The Practice Manager provides practice leadership across Family Works service lines and sites in Dunedin, Central Otago and Waitaki. This role strengthens practice quality, consistency and capability by maintaining the Family Works Practice Framework, leading quality improvement and assurance, supporting professional development and supervision, and upholding professional standards. The Practice Manager also promotes evidence-informed, outcomes-focused and early-intervention approaches aligned with social investment principles. Working as part of the Family Works Leadership Team, you will help lead the delivery of high-quality, responsive and effective services.

Hours: This is a permanent full-time position working 40 hours per week, Monday – Friday. 


About You

We are looking for someone who brings:

  • A recognised social work qualification and current social worker registration.
  • Strong communication, negotiation, problem-solving and judgement skills, with the ability to work effectively under pressure.
  • Demonstrated ability to provide practice oversight, build capability, lead quality improvement and assurance, and support professional development and supervision across multiple services or sites.
  • Strong planning, project management, financial literacy and client-focused service orientation.
  • Commitment to the mission and values of the organisation.
  • A full driver’s licence.
  • Proven leadership experience in professional practice, service quality or operational support within a social services setting.
  • Experience supporting professional standards, practice development, workforce capability, quality improvement, quality assurance and supervision across multiple services or sites.
  • Understanding of outcomes-focused, evidence-informed and early-intervention approaches, including social investment practice.
  • Knowledge of relevant legislation, Te Tiriti o Waitangi, social policy, and the needs of diverse communities and whānau.
  • Experience with service design, planning, evaluation, contracts, funding applications and reporting requirements in a not-for-profit environment.
  • Strong facilitation, mentoring, consultation and relationship-building skills.
  • Resilience and the ability to manage concurrent priorities and contribute to organisational improvement.


What we offer

  • A supportive, passionate and high-functioning team environment.
  • Ongoing professional development and supervision.
  • The opportunity to be part of a well-known, highly respected charitable organisation and a strong wider Family Works and Presbyterian Support Otago team.
  • Meaningful work that makes a real difference in people’s lives.
  • A team culture that values diversity, wellbeing and collaboration.
  • Discounts with local businesses


About Us

Family Works is a service within Presbyterian Support Otago (PSO), working for safe, strong and connected communities. PSO is a Charitable Trust established in 1906 and is a leading provider of aged care, retirement living and social services for the people of Otago and the wider South Island.

With over 800 staff and 500 volunteers, PSO operates a highly regarded network of seven care homes across Otago and delivers a range of community-based social support programmes through Family Works.

Join the team at Family Works - To apply, click "Apply Now".

For further information, contact Nicole Devereux, General Manager, Family Works - Presbyterian Support Otago via Nicole.Devereux@psotago.org.nz

Please note applications will be reviewed as they are received, and this job vacancy could close prior to the closing date. 

We encourage applications from people of all backgrounds and communities.

If you have difficulty applying, please email recruitment@psotago.org.nz

Please apply only if you have the legal right to work in New Zealand. 

Applications for this role will take you to the advertisers site.