Portfolio Fees Senior Administrator
About the role
We have an exciting opportunity for a client Portfolio Fees Senior Administrator to join our Portfolio Fees team working, based in Tauranga. Reporting to the Portfolio Fees Manager, this is a permanent full-time position.
Our Portfolio Fees team is an integral part of Craigs Investment Partners (CIP), ensuring that CIP fee tables are appropriately applied to our clients accounts. The Portfolio Fees Senior Administrator is responsible for ensuring all fee related tasks are applied and administered to client portfolios in a timely manner. The role is also required to provide support and cover for the Portfolio Fees Manager as required.
Some of the day-to-day responsibilities of the position are to:
- Setup and update fee schedules, handling changes when clients close accounts, transferring assets, switching advisers or service levels, and other client fee related tasks.
- Create, approve, and finalise fee batches for both individual and group accounts in line with agreed schedules and billing cycles.
- Process fee reversals and replacement invoices, ensuring clear documentation and communication of outcomes.
- Conduct fee-related checks to ensure accuracy and compliance.
- Provide support and cover for the Portfolio Fees Manager as required, including oversight of team workflow and acting as the escalation point for complex matters.
About you
On this occasion, due to the senior nature of this administrator position, we are ideally looking for someone with prior experience in client administration, or with a Financial Services or banking background. The successful candidate will have experience in managing databases and administering end-to-end process flows. As this role works with data, a high level of attention to detail is vital.
The successful candidate will also have strong organisational, administrative and communication skills (both written and verbal). You will work to daily, weekly, monthly, and quarterly timetables, so you will require an ability to prioritise workload effectively. You will have strong computer literacy skills, with an affinity for picking up new systems and processes quickly, and experience using Microsoft Excel and the broader Microsoft suite.
Benefits
- Comprehensive Health Insurance
- Craigs Community / Volunteer Day
- Additional week of leave (conditions apply)
- Other leave (such as sick, bereavement, and family violence leave) from first day of employment
- Parental leave - 26 weeks’ pay ‘top up’ for eligible Primary Carers
- Long Service Leave
- Annual Health Check and flu vaccinations
- Flexible work options
- Savings benefits and preferential insurance rates
About the Company
Craigs Investment Partners (Craigs) is a multi-award-winning investment advisory firm which is one of the largest in New Zealand. With over 20 offices located throughout the country and over 600 employees, Craigs offers solutions and advice to both private investors, as well as corporate and institutional clients.
Why Craigs?
We pride ourselves on creating an environment where our people feel they belong and can bring their best self to work and feel valued. We grow as a team and with our clients and are always looking to support our communities – both internal and external. Our values build the foundation of how we work and how we provide great outcomes for our people and our clients.
- We are stronger together
- We strive for excellence
- We put people first
- We do what’s right
If you would like to find out more about working at Craigs, visit our Careers page – https://craigsip.com/careers
How to apply
If you are interested in the role, please submit your application online now as we will be interviewing suitable candidates as they apply.
Applications for this role will take you to the advertisers site.
