Personal Banking Advisor
Personal Banking Advisor
Waitara Branch
Permanent, Full-time
Love helping people feel confident about their money? Enjoy building real relationships and being part of a close, supportive team?
We’re on the lookout for a Personal Banking Advisor to join our amazing TSB team in our Waitara Branch. This is a great opportunity to grow your banking career within a highly successful, ambitious organisation that truly puts people first.
About the role
You’ll be the friendly first point of contact for our new and existing customers, supporting them through life’s financial moments, big and small. From everyday banking to longer‑term goals, you’ll listen, guide and connect customers with solutions that genuinely meet their needs.
This role is all about relationships. You’ll bring passion for great service, confidence in offering banking options and advice, and a strong customer‑first mindset. You’ll also have the independence to manage your day, use initiative when needed, and consistently do what’s right for our customers.
What you’ll be doing
In this role, you can expect to:
- Deliver thoughtful, sound financial advice that educates and empowers customers
- Build and maintain long‑term relationships that support customers’ financial wellbeing
- Identify and proactively report Conduct, Compliance and Operational Credit risks
- Work closely with your team to create positive, consistent customer experiences
About you
You’re naturally compassionate and enjoy connecting with people from all walks of life. You listen carefully, anticipate needs, and take pride in helping customers feel understood and supported.
You thrive in a fast‑paced, evolving environment, stay positive when things change, and bring a collaborative, ‘can‑do’ attitude to everything you do.
What we’re looking for
- New Zealand Certificate in Financial Services (Level 5)
- 1–2 years’ experience in New Zealand banking or financial services
- Confidence picking up new systems and processes quickly
- Strong communication skills and a genuine enjoyment of engaging with customers at all levels
What’s in it for me?
At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.
We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.
By working with us, you’ll be a part of a profit for purpose organisation. We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.
We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.
If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now!
Applications close 6.00pm Wednesday 27th of May, applications will be reviewed as they come in
Applications for this role will take you to the advertisers site.
