Peer Support Worker - Kaimahi ā-Hoa Tiaki Tangata

• Part Time
• Application Closes 10 Jan 2026
• Auckland - Central Auckland
• Community and Social Service Specialist

Peer Support Worker -  Kaimahi ā-Hoa Tiaki Tangata

About the role

The Peer Support Worker engages and establishes meaningful connections with whānau (clients) to provide whanaungatanga (positive connections and genuine relationships) and support. They will also provide essential support across Street to Home team overall practice, from a lived experience perspective. This will be achieved through utilizing valuable lived experience insight, to enhance peer networks among the community that we serve. 

We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland Mission.

Duties

• Work in partnership with whānau, Street to Home Housing Keyworkers and ACMHL toward whānau goal plans using the lived experience lens.
• Build relationships with people that have experienced homelessness and/or housing instability, transitioning into permanent housing. 
• Demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Manatika/Mana Orite. 
• Demonstrate the Housing First and Tāiki principles when working with whānau and utilise these to guide practice.
• Demonstrate empathy and understanding of issues of trauma, mental health, addiction, poverty and homelessness. 

Skills

• Peer Support qualification or equivalent experience with homelessness and/or mental health, AOD addiction desirable but not required.
• Previous experience working with clients who have complex needs including trauma, mental health, addiction, poverty and homelessness.
• Commitment to actively uphold Te Tāpui Atawhai – Auckland City Mission Te Tiriti o Waitangi policy and strategy.
• Ability to build rapport with whanau who have complex needs including trauma, mental health, addiction, poverty and homelessness.
• Ability to collaborate and work as part of a team.

Skills, experience and knowledge may also be obtained from a number of different experiences. For example, from paid work, voluntary work, work undertaken within your Church, Marae, or from specific iwi/whānau responsibilities. 

Benefits

• Opportunity to move into other roles and grow your career.
• Access to Vitae & external supervision. 
• Access to monthly romiromi (holistic energy and bodywork), kapahaka, and weekly waiata).
• Ongoing training and development.
• 15% discount at Auckland City Mission Op Shops.
• Access to low-cost, farm fresh produce weekly.
• Close to public transport.
• Discounted parking at SkyCity.

About the organisation

Auckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support. 

Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata. 

Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission.