Peer Support Shift Lead - Kaihautū Āwhina Hoa ā-Mahinga
Peer Support Worker- Shift Lead
About the role
The Peer Support Worker – Shift Lead engages and establishes meaningful connections with whānau to provide whanaungatanga (positive connections and genuine relationships) and support. This role is to provide essential support across Haeata operations (kitchen, dining hall, back of house, laneway, and delivery areas) where required. Additionally, the Shift Lead responsibilities of this role carried out on weekends/public holidays will see you lead and oversee the operational functioning of Haeata. This is achieved through lived experience and valuable insights to enhance peer networks amongst the community we serve.
We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work.
This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland City Mission.
What you will be doing
- In partnership with Front of House, and Hub, engage with whānau clients when they present.
- Talk with the whānau clients about their situations to understand their needs and ensure this information is recorded in Recordbase.
- Lead and oversee the Haeata service from shift preparation through to the end of service day.
- Lead check in and check out with staff and coordination of staff on the floor.
- Manage any incidents and monitor Haeata service.
What we are looking for
- Peer Support qualification or equivalent lived experience with homelessness, hardship, and or/ drug and alcohol addiction.
- Capacity to demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Mana Tika, Mana Ōrite.
- Ability to work independently to demonstrate competency and confidence and be able to uphold personal integrity and reliability.
- Constructively participate as part of the Māori Development Services, committed to maintaining a positive work environment with coworkers.
- Current Full NZ Driver Licence.
We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.
What we offer
- Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.
- Access to EAP & external supervision.
- “Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.
- Tangihanga leave.
- Access to sick leave from your 1st day of employment.
- Ongoing training and development.
- Staff discounts at Auckland City Mission Op Shops and Pharmacy.
- Access to low cost, fresh produce through the Mission Grocer.
- Convenient access to public transport and discounted parking options.
- Opportunities for career progression within the Mission.
About the Organisation
Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.
With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.
We believe in people, collective responsibility, and hope - and invite those who share our values to join us.
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Applications for this role will take you to the advertisers site.
