Parts Advisor
About our role
This position will see you work Monday to Friday 7:30 am to 5:00 pm with rostered Saturdays 8:00 am to 12:00 pm at our Mercedes-Benz dealership in Newmarket, Auckland. As a Parts Advisor you are the competent contact person for the selection, advising, and ordering of parts and accessories for our key customers.
Your responsibilities will include:
- Develop and maintain effective customer relationships to maximize repeat business from customer retention.
- Contribute to customer satisfaction by accurately receiving and recording booking and parts sales information.
- Minimise stock obsolescence in Ingham warehouse stock by regularly monitoring stock, advising repatriation and disposal, and recommending action to reduce potential loss.
- Utilise the Electronic Parts Catalogue (EPC) to locate part numbers.
- Answering questions and fulfilling part orders for our customers at parts counter
- Working with service advisors & technicians to provide required parts for service repair orders.
- Verify parts deliveries from distributors/suppliers by matching them with the invoice.
- Prepare Monthly returns to distributors/suppliers.
- Stay up to date and current with all training offered by distributors Mercedes-Benz.
Skills & Experience
- A current clean full Driver's Licence.
- Parts experience at a dealership or aftermarket parts experience is ideal.
- Proven experience handling multiple priorities.
- Have considerable experience in the parts operations of a retail automotive business.
- Be able to demonstrate a detailed knowledge of the trade market for automotive parts.
- Experience using in-house computer systems.
- Self-motivated and able to function under pressure
- Proficient understanding of industry software systems and practices
- Friendly communicator with good English language skills and high personal integrity.
Benefits
- Competitive salary depending on skills and experience.
- Achievable monthly bonus initiative.
- This is a permanent, full-time role offering a 42.5-hour minimum work week.
- A supportive, friendly, and knowledgeable team
- The tools and guidance necessary for you to grow in your career
- A key position on a friendly team
- Excellent work environment
- On-site training provided
- Training and development provided by Mercedes-Benz.
Our Company
A privately owned and operated multi-franchise automotive company, Ingham has grown over four decades to be one of New Zealand’s leading automotive groups, with a guiding philosophy of providing quality brands and quality service in all areas of sales, finance, parts, and service.
Ingham’s passion for the industry and its future means we always strive to improve and add value to our business.
How to Apply
If you are looking for a role that promotes growth, incentives, and exciting opportunities, APPLY NOW or visit our careers page at www.inghamdriven.nz.
Applications for this role will take you to the advertisers site.
