Part time Consultant - Fixed Term

Listed 5 days Ago
The Co-operative Bank

 About the company

The Co-operative Bank is a different kind of bank. We’re here to change banking for good. Since 1928, our customers have been at the heart of everything we do, and we’re focused on helping New Zealander’s get ahead financially. Whether it’s help from one of our friendly teams, or a seamless experience with one of our digital solutions, we’ve got our customers covered. To top it off, we’re the only bank in New Zealand that shares its profits with its customers. It’s all part of the co-operative difference.Here, no two days are the same. Our people are empowered to innovate, share ideas and let our skills take us in unexpected and exciting directions. But most importantly, we can be ourselves at work, we have fun, but still get things done.

About the role

As a part time Consultant, every day is different, with a variety of responsibilities ranging from cashiering and selling financial services products to dealing with customer’s transactions and day-to-day enquiries on savings, insurance, and personal lending and overdrafts. You’ll thrive on providing exceptional customer service, and use your relationship building skills to develop a strong referral network within your community. This is a Fixed Term role for 18 months, with the hours of work 19 per week across Monday to Friday.Because The Co-operative Bank is owned by our customers, everything we do, every day, is for their benefit. 

Key responsibilities

  • Build strong relationships with customers, your team, and the wider community
  • Proactively contribute to achievement of branch and individual goals
  • Grow the branch’s home and personal lending portfolios
  • Recommend appropriate banking solutions for customers, including processing and assessing credit applications
  • On-going credit control for the branches lending portfolio.

Skills and experience

  • A strong customer service and solutions focus
  • A focus on achieving results
  • Effective and professional communication skills
  • Accuracy and strong attention to detail
  • Great time management skills, with the ability to handle unplanned interruptions
  • Proven sales experience (preferably from working in a bank)

Our workplace is one where we bring our experiences, background and perspectives together to collaborate and achieve great things, rocking the banking world as we go. We’re ready. Are you? 

Applications for this role will take you to the advertisers site.