Medical Receptionist and Administrator

About us

We’ve been building families for over 30 years. Committed to Care, Responsiveness and Excellence, Fertility Associates has helped create over 25,000 babies across New Zealand. One in every 50 Kiwi babies start with us. 

Why choose Fertility Associates

Join us to make a difference in the lives of others! You will enjoy 5 weeks annual leave (we have a shutdown period over Christmas), along with, free carparking, a discretionary bonus scheme and Kiwisaver. Importantly, we genuinely care about the wellbeing of our people.

The Company

This is a Kiwi success story in a medical field like no other. Providing fertility related care and services, Fertility Associates has clinics around New Zealand, striving to provide a strong customer ethos, committed to delivering quality solutions and excellent patient outcomes. Having a team culture, with all staff working towards a common goal, this business is one of support and collaboration.

The Role

We are looking for a full-time Medical Receptionist/Administrator, who is mature in dealing with patients, has a warm and friendly demeanour and whose values align with Fertility Associates. You will enjoy liaising with patients and be able to work calmly under pressure. Ideally you will be familiar with medical terminology and an expert at managing whatever comes your way. 

Ideal candidate, skills and experience

• an understanding and helpful manner
• ability to maintain confidentiality and professionalism
• previous experience as a medical receptionist
• be quick to learn
• to respond to telephone queries and other requests calmly and efficiently
• exceptional attention to detail and accuracy
• to be truly passionate about providing quality care
• possess a positive attitude and the resilience needed to work in a front line support position
• want to learn and be willing to take on new tasks to support this busy team

Sound computer skills, a positive, empathetic nature and impressionable frontline personality are essential for this role. This is a perfect role for someone wanting to be part of a dynamic team environment and help make a difference in people’s lives.

We offer 5 weeks annual leave and a shut down period over Christmas, free parking, discretionary bonus and a genuinely caring and friendly work environment.

A fertility journey is a significant experience for patients, often something they will always remember. If you’d like to influence that patient experience, where people often become parents, please get in touch.

Fertility Associates are required by Government legislation to ensure all employees are fully vaccinated against COVID-19.