Medical Administrator for Fertility Clinic
About Fertility Associates
Here at Fertility Associates patients receive the latest options from top clinicians committed to providing the very best care through our network of clinics across Aotearoa New Zealand, for both private and publicly-funded treatment.
Throughout our 37 years, we have brought over 30,000 babies into the world with our commitment to delivering quality solutions, strong customer ethos, and excellent patient outcomes. Our team culture encourages collaboration and support, with all team members working towards common goals.
Our values of Care | Tiaki, Responsiveness | Te Whakautu, and Excellence | Kairangi are the starting point for all of our actions as we aspire to provide the best care for patients of all backgrounds, and to be an inclusive and equitable workplace for all.
Why choose Fertility Associates?
A fertility journey is a significant experience for patients, often something they will always remember. Our staff make a difference in the lives of others through caring, kindness and empathy, helping them towards becoming parents. Influencing that patient experience is what makes our jobs rewarding.
If that sound like something you’d like to do, get in touch. Join us!
We offer 5 weeks annual leave, free car parking, a discretionary bonus scheme, a slowdown period over Christmas, and an extra day off for your birthday! Importantly, we genuinely care about the wellbeing of our people.
The Role
This role is full-time, 40 hours per week. This position is two roles in one - first working with our new AI system to process doctor notes (a new change from the traditional medical typist role) and secondly working with the wider Administration team undertaking general clinic administrative duties.
This is a varied and fast-paced role with many moving parts and requires someone who genuinely enjoys learning and having a wide knowledge base, often the first point of call for questions.
Responsibilities:
- Process and manage up to 100 doctor's letters per week on new AI system
- Edit and send documents via app to doctors and patients
- Provide doctor diary management support and scheduling
- Work in software platforms (MediTex, Salve), with accuracy
- Attend reception - take payments, book appointments, and answer patient queries (which can often include answering a lot of phone calls!)
- Ensure accuracy and thoroughness of detail in communications
- Work independently and use initiative
Ideal candidate, skills and experience
We are looking for someone who is able to portray a mature and empathetic approach, has a warm and friendly demeanour, and whose values align with Fertility Associates. We’re also looking for someone with:
- Experience in medical admin or similar professional space
- Strong grammar, typing, and editing skills
- Traditional typing dictation experience not required, however familiarity with medical documentation and termination is beneficial
- Tech-savvy - comfortable with the basics and willing and able to learn new software
- High attention to detail and self-motivated
- Exceptional attention to detail and accuracy
- The ability to maintain confidentiality, and act in a friendly but professional manner
If you’d like to influence the patient experience, where people often become parents, please get in touch.
We will be processing applications as they are received.
Note we will only consider candidates that have NZ residency or a current valid work visa. Please do not apply if you cannot fulfil this requirement.
A fertility journey is a significant experience for patients, often something they will always remember. If you’d like to influence that patient experience, where people often become parents, please get in touch. Applications will be processes as they are received.
We value the breadth of knowledge and experience a diverse workforce brings to our organisation and strive to be an inclusive team where everyone feels welcome and appreciated. We encourage applicants from all backgrounds, age, gender identifications, sexual orientation, ability, and religion to apply.
Applications for this role will take you to the advertisers site.
