Manager Mau Tūtei - Kaihautū Matua Mau Tūtei
Manager Mau Tūtei - Kaihautū Matua Mau Tūtei
Fixed term three months.
Support the Operations Manager to deliver safe, trauma-informed, culturally grounded security functions and safety services across all Auckland City Mission housing sites.
About the role
The Team Leader is responsible for supporting the Operations Manager to deliver safe, trauma-informed, culturally grounded security functions and safety services across all Auckland City Mission housing sites. This role leads day-to-day operations, provides real-time supervision and coaching to the Mau Tūtei, and ensures all interactions with tenants, whānau and community members uphold tikanga Māori, trauma informed practice and mana-enhancing engagement.
We value learning and growth. You will be supported on your unique journey through mentoring and on the job development as part of the wider Mission community committed to meaningful, values-led work.
What you will be doing
- Provide daily operational oversight of safety of the tenanted buildings and safety services across Mission housing sites.
- Overview tasks, areas, and shift responsibilities to ensure full-service coverage, with Senior Mau Tūtei and external guards.
- Lead immediate response to incidents or crisis when the Operations Manager is offsite.
- Conduct mini-debriefs following incidents, identify learning, and escalate formal debrief requirements.
- Build strong, collaborative relationships with Tenancy team members, Social Services, and wider Mission teams
What we are looking for
- At least three years’ experience in a team leader role understanding safety services, ideally in a social housing context or in property, social services, or related field.
- Capacity to demonstrate through actions commitment to Te Tiriti o Waitangi and the Mission’s values of Manaakitanga, Atawhai, Rangapū and Mana Tika, Mana Ōrite
- Experience of coaching, teaching or facilitating.
- Ability to remain calm and grounded during conflict.
- An understanding of the Housing First programme
We recognize that skills, experience and knowledge can be gained in a number of ways. This may include paid or voluntary work, experience undertaken through your church, marae, iwi or whānau responsibilities, or other community roles.
What we offer (edit for casual)
- Opportunities to strengthen cultural connection through weekly Kapa Haka, waiata, and monthly romiromi.
- Access to EAP & external supervision.
- “Mission Leave” provides an opportunity to focus on wellbeing along with annual and sick leave.
- Tangihanga leave.
- Access to sick leave from your 1st day of employment.
- Ongoing training and development.
- Staff discounts at Auckland City Mission Op Shops and Pharmacy.
- Access to low cost, fresh produce through the Mission Grocer.
- Convenient access to public transport and discounted parking options.
- Opportunities for career progression within the Mission.
About the Organisation
Auckland City Mission – Te Tāpui Atawhai works alongside people in Tāmaki Makaurau facing poverty, homelessness, hunger, and isolation.
With over 100 years of service, we deliver integrated support across housing, food, health and recovery, supporting tens of thousands of Aucklanders every year. Our work is grounded in Te Tiriti o Waitangi and guided by our values; Manaakitanga, Rangapū, Atawhai, and Manatika/Mana Ōrite.
We believe in people, collective responsibility, and hope - and invite those who share our values to join us.
.
Applications for this role will take you to the advertisers site.
