Loss Adjuster (Digital)

• Full Time
• Application Closes 15 Mar 2026
• Canterbury - Christchurch City
• Claims Examiners, Property and Casualty Insurance

FMG are looking for a Loss Adjuster (Digital) to join our Claims team in this office‑based role. You’ll manage end‑to‑end property and material damage claims using digital assessment methods — from determining policy coverage and quantifying loss through to preparing repair specifications and managing the repair process. This role plays a key part in delivering timely, accurate outcomes for our clients while balancing quality, cost control, and a strong client focus.

This is a 12 month fixed term role and based from with our Palmerston North or Christchurch office.

In this role, you will:

• Digitally assess property and material damage claims accurately and within agreed timeframes
• Determine policy coverage, quantify loss and assess damages within delegated authority
• Prepare repair scopes and manage repairs through to completion
• Undertake regular audits of preferred service provider self‑assessment claims
• Build and maintain professional relationships with internal teams and external providers

We are looking for someone who enjoys working in a structured, digital environment and takes ownership of delivering quality outcomes. Ideally, you’ll have:

• Previous loss adjusting experience
• A sound understanding of property and building fundamentals
• Strong written and verbal communication skills
• The ability to analyse information, identify key issues and make informed decisions
• A customer‑driven mindset with the confidence to build trusted relationships
• Flexibility and adaptability in a changing environment
• A collaborative approach and commitment to teamwork
• An understanding of rural communities and the factors impacting our customers

At FMG, we’re committed to creating an environment where our people can thrive. We invest in development, support career progression and foster a workplace where people feel connected to our purpose and proud of the work they do. 

If you’re passionate about delivering great customer outcomes and want to be part of a values‑led organisation supporting rural New Zealand, we’d love to hear from you.

Applications close - Sunday 15th March 2026.