Lodge Receptionist

We offer an excellent work environment where promoting a positive work life balance is key to our success. Whether it’s the team covering your shifts when you have a special occasion to attend or 2 days off in a row every week, we pride ourselves in looking after our people.  We offer competitive wages, on-site staff accommodation, delicious staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners.   

What you will do...

• Assist guests with activities
• Be the central communication centre for the Lodge
• Collate guest accounts, balance daily audits, answer telephone and general guest correspondence
• Day to day tasks associated with room reservations ensuring exceptional experiences for our discerning guests
• Administration tasks to ensure the smooth running of the front office department and lodge

About you...

As well as your passion for service delivery and for Luxury Hospitality, you will have -

• Some previous experience in a similar role, ideally within the hospitality sector but this is not essential
• A confident and professional telephone manner
• The ability to multi-task, prioritize and organize
• A high level of attention to detail and exceptional organisational skills
• Immaculate presentation
• Knowledge and experience with Opera Hotel Management systems would be a plus, but not essential

About us...

As an employee at Robertson Lodges you enjoy the benefits, reputation and sense of purpose associated with an internationally recognised and award-winning luxury brand that opens doors and opportunities around the world!   

The Lodge at Kauri Cliffs is located in the Bay of Islands, at the top of the North Island of New Zealand. Set on 6,000 acres of Pacific coastland, this luxury lodge is one of the most celebrated boutique resort hotels in the world.. 

If you wish to apply for this role and have the attributes above, we'd love to hear from you.