Life & Health Best Practice Lead

• Full Time
• Application Closes 23 Aug 2026
• Manawatu - Palmerston North
• Training and Development Specialist

Are you passionate about developing others and raising the bar on technical excellence?

We're looking for a Life & Health Best Practice Lead to join our Sales, Advice & Service team. This is an exciting opportunity to influence our Life and Health advisers capability by providing technical expertise, coaching, training, and best practice support.

You'll play a key role in building adviser capability, supporting quality outcomes for clients, and ensuring the consistent application of industry and regulatory requirements. You'll work closely with leaders, advisers, provider partners, Learning & Development, and Risk Quality to identify development opportunities and embed best practice across the business. 

What you'll be doing

• Delivering technical coaching and training to our Life & Health Advisers.
• Developing and facilitating learning programmes, resources, and best practice guidance.
• Using risk quality insights and trends to identify capability gaps and training needs.
• Supporting adviser onboarding, accreditation, and ongoing professional development.
• Partnering with internal stakeholders and provider partners to ensure consistent and compliant advice practices.
• Translating complex technical and industry information into practical, engaging learning solutions.
• Championing continuous improvement and helping embed process and regulatory changes across the adviser network. 

About you

To be successful in this role, you'll bring:

• Strong Life & Health insurance knowledge and industry expertise.
• Experience in coaching, mentoring, training, or capability development.
• A passion for helping others grow and succeed.
• Excellent communication and relationship management skills.
• The ability to simplify complex concepts and tailor learning for different audiences.
• A strong understanding of compliance, risk management, and quality assurance.
• Experience working collaboratively across teams and influencing without formal authority. 

What you'll bring

• Experience in a life and health insurance products
• Proven success developing capability and delivering training programmes.
• Insurance industry experience is essential.
• NZ Certificate in Financial Services (Level 5).
• The ability to build trusted relationships and influence stakeholders at all levels. 

If you're passionate about technical excellence, developing people, and making a meaningful impact across our Life & Health business, we'd love to hear from you.

About FMG

FMG has supported rural New Zealand for over 100 years. As a 100% New Zealand-owned mutual and direct insurer, we are committed to delivering better outcomes for our clients and ensuring long-term sustainability. FMG offers a highly engaged workplace, flexibility and career development opportunities. Our employee benefits include a five-star safety-rated vehicle with private use, income protection and life insurance, wellness days, and more.

Applications close - 5pm, Sunday 23rd August 2026.