Lexus Customer Service
Join a Dynamic Team with Lexus of Hawke’s Bay
Lexus of Hawkes Bay has an exciting opportunity for a motivated, customer focused person committed to exceeding expectations.
This role offers you the chance to work alongside our dedicated Lexus Sales and Service team, engaging with customers and ensuring an exceptional experience in our luxury dealership. You’ll be recognized and rewarded for your success while contributing to a prestigious brand known for quality and sophistication.
This role is the perfect opportunity for both a new graduate fresh out of university with an accounting/business qualification or an experienced individual looking for a career change.
In this hybrid position, you’ll be the primary point of contact for our service customers, managing bookings and ensuring a welcoming, professional experience from start to finish. You’ll work closely with our CRM and Lexus service team to communicate service and repair needs, providing clear and timely updates to customers.
Additionally, you’ll collaborate with our sales team to support a seamless buying experience, driving finance, insurance, and warranty product sales to create the best outcome for both customers and the business.
We’re looking for a strong communicator with exceptional organizational skills, a proactive approach, and a goal-oriented mindset. The ideal candidate will have experience in customer service and administration, a commitment to high customer satisfaction, and the ability to handle multiple priorities with ease.
Part of the award-winning Hawkes Bay Toyota group, Lexus of Hawkes Bay is committed to excellence and growth. With steady expansion in Hawkes Bay, we’re thrilled to announce our new, state-of-the-art dealership in Napier. This role offers an exciting pathway for career development for the right candidate.
This is a permanent role, Monday - Friday, from 7:45 am to 5:15 pm.
What We Offer:
- An excellent remuneration structure
- Ongoing Lexus training and career growth opportunities
- A supportive, dynamic team environment within a luxurious setting
If you’re ready to bring your expertise and positive attitude to a growing luxury brand, apply today!
Applications for this role will take you to the advertisers site.
