Lending Operations Specialist
Superstar needed for our Customer Banking Lending Operations Team.
About the role
As part of our Lending Operations team you will be the first point of call for our branch and head office staff needing assistance with centralised lending related processes, interest rate negotiations, lending applications support, operational errors and a range of general customer decisions and tasks to broaden your skills. You will guide and resolve enquiries by providing advice and solutions within your delegated authority or by making a recommendation to the appropriate person.
This role is for 40 hours per week Monday to Friday, working from our head office. Once the successful application is able to work independently, there also the option to work some days from home.
You’ll bring the following skills and experience to the table:
- Previous lending experience is a must
- An engaging and collaborative work style that supports our front-line people with more complex and administrative tasks
- A solution focused approach that can be effectively communicated
- Ability to problem solve by considering risks and applying good judgment with outcomes beneficial to both the Bank and customers.
What’s in it for you?
Not only will you be helping every day Kiwi’s achieve their goals, you’ll get to experience the Co-op magic. In your role with us, we can offer you:
- Development: Support to grow your banking career and tap into all areas of banking, guided by a supportive performance framework.
- Leave: Well-being leave, heightened sick leave allowances, long service leave, increased annual leave following tenure achievements
- Wellbeing: Employee Assistance Programme, Life and Critical Illness insurance, Flu Jab reimbursement scheme, Wellbeing programme and webinars
- Banking benefits and discounted rates.
A bit more about us
The Co-operative Bank is a different kind of bank. We’re 100% Kiwi owned and operated, and we’re here to change banking for good.
We’ve been operating for nearly 100 years, with a focus on helping New Zealanders get ahead financially. Our customers are at the heart of everything we do and we’re committed to helping improve the world we work, live and play in. To reflect this, we’re proud to be NZ’s first bank accredited as a Certified B Corporation. To top it off, we’re also the only bank in New Zealand that shares its profits with its customers.
Whether it’s help from one of our friendly teams, or a seamless experience with one of our digital solutions, we’ve got our customers covered. Here, no two days are the same. Our people are empowered to innovate, share ideas and let our skills take us in unexpected and exciting directions. But most importantly, we can be ourselves at work; we have fun, but still get things done.
In return for your passion and commitment to helping customers bank better, we offer a collaborative work environment, ongoing development opportunities and the privilege to work with people who are passionate about making a difference. You’ll be amazed by our non-hierarchal organisation and the ease at which you can get things done.
Diversity and inclusion are at the core of who we are. It’s reflected in our values, our commitment to B Corp and a key part of our strategy. We encourage candidates from all backgrounds and experiences to join us in our mission to grow together and share the gains.
We’re ready. Are you?
Applications for this role will take you to the advertisers site.
