Lending Operations Specialist
About the role
As part of our Lending Operations team you will be the first point of call for our branch and head office staff needing assistance with centralised lending related processes, interest rate negotiations, lending applications support, operational errors and a range of general customer decisions and tasks to broaden your skills. You will guide and resolve enquiries by providing advice and solutions within your delegated authority or by making a recommendation to the appropriate person.
This role is for 40 hours per week Monday to Friday, working from our head office. Once the successful applicant is able to work independently, there is also the option to work some days from home.
You’ll bring the following skills and experience to the table:
- Previous lending experience is a must
- An engaging and collaborative work style that supports our front-line people with more complex and administrative tasks
- A solution focused approach that can be effectively communicated
- Ability to problem solve by considering risks and applying good judgment with outcomes beneficial to both the Bank and customers.
What’s in it for you?
Not only will you be helping every day Kiwi’s achieve their goals, you’ll get to experience the Co-op magic. In your role with us, we can offer you:
- Development: Support to grow your banking career and tap into all areas of banking, guided by a supportive performance framework.
- Leave: Well-being leave, heightened sick leave allowances, long service leave, increased annual leave following tenure achievements
- Wellbeing: Employee Assistance Programme, Life and Critical Illness insurance, Flu Jab reimbursement scheme, Wellbeing programme and webinars
- Banking benefits and discounted rates.
A bit more about us
We’re here to grow together and share the gains.
At The Co-operative Bank we are all about helping customers bank better. We’re proud to be 100% owned by our customers - and the only bank in New Zealand to give our customers a share of our profits.
We’ve been operating for nearly 100 years, with a focus on helping New Zealanders get ahead financially. We’re committed to helping improve the world we work, live and play in and are a Certified B Corporation.
We have a team of 400 people supporting over 180,000 customers across New Zealand. We offer what you’d expect from a bank – including home loans, everyday banking, savings and term deposits, and life insurance, offered by Co-operative Life. We also partner with Fisher Funds to offer KiwiSaver and provide general insurance through IAG.
If you're looking for a role where we work together to make an impact, and you can build a career you’re proud of, you've found the right place.
At The Co-operative Bank, we’re more than just a bank—we’re a team of passionate people on a mission to bank better and grow together.
Diversity and inclusion are at the core of who we are. It’s reflected in our values, our commitment to B Corp and a key part of our strategy. We encourage candidates from all backgrounds and experiences to join us in our mission to grow together and share the gains.
We understand that no candidate is a perfect match for every qualification listed. If you are passionate about helping people to bank better and possess some of the key skills, we encourage you to submit your application. If you have any questions please email recruitmenthelp@co-operativebank.co.nz
Applications close: 14 April 2025
Applications for this role will take you to the advertisers site.
