Lending Customer Service Consultant

Listed 9 days Ago

Who are you?

We’re looking for an exceptional Lending Customer Service Consultant to join our Tauranga branch. If you’re an experienced, successful, and ambitious banking professional, one who thrives off providing excellent customer service, then this is the role for you! 

As a Lending Customer Service Consultant, you’ll work with our customers, helping them achieve their financial goals while building lasting, valuable relationships. This will range from the protection of their assets to helping them with their home lending needs, as well as facilitating and managing their day-to-day banking needs - all the things that go into ensuring our customers receive the service they expect and deserve.

To be successful in this role, you’ll need:

  • Previous experience with Home lending, preferable within the Banking Industry
  • Previous experience within the Banking and financial services industry
  • A customer centric approach to business
  • Advanced troubleshooting skills 
  • Exceptional communication and relationship management skills
  • A warm, outgoing personality and a ‘can do’ service attitude
  • A systematic, organised approach to work
  • To be a change agent- someone who thrives in a fast-paced changing environment and actively accepts, embeds and reinforces continuous change

Who are we?

We’re a real New Zealand bank on a mission – to help New Zealanders get ahead and to make their banking experience as easy as possible.

Like our customers, our people are at the heart of everything we do, and we’re committed to developing and encouraging our people to achieve their goals both inside, and outside of our four walls. We promote inclusion and innovative thinking and pride ourselves on the positive working environment we’ve created. 

If you’re passionate about helping New Zealanders and ready to get stuck in as part of a team where you’re supported to be your best self…Apply now!

Applications close: Wednesday 3rd March

Applications for this role will take you to the advertisers site.