Lending Advisor

Who are you?

We’re seeking an exceptional Lending Advisor to help deliver positive customer experiences! If you’re someone who thrives in a challenging fast-paced environment, who demonstrates high attention to detail while delivering exceptional customer service then we would love to hear from you. 

This role will be based primarily in our Hastings Branch however, flexibility will be required to work across both our Napier and Hastings Branches as and when required.

The Lending Advisor role offers variety; ranging from the protection of assets to home loan finance, along with helping our customers effectively manage their day-to-day to banking needs and achieve their financial goals. You’ll be responsible for lending enquiries, closing sales, to completing applications and cross-sell objectives and related services, ensuring the bank achieves its overall profit, sales, and service objective.

You’ll have outstanding communication skills and strengths in stakeholder relationships to support the bank in social networking and growing external professional and referral relationships. Your continuous commitment towards putting the needs of our customers first will set you apart from the rest, and your ability to use initiative and self-manage when required will be second to none.

To succeed in this role, you'll need:

• Previous banking experience and knowledge - a background in lending is advantageous
• A 'people-first' approach when working with both customers and your team
• Proven sales performer
• A warm, outgoing personality and a 'can do'/'will do' attitude with a positive approach towards learning
• Highly developed computer skills
• To be a change agent - someone who thrives in a fast-paced changing environment and actively accepts, embeds, and reinforces continuous change
• Passionate and full of energy, a real team player who puts customers at the heart of everything they do

Closing date: Wednesday 29th September